We came to ask for advice and pose questions for a night’s stay, but we were very disappointed by the welcome. The person we addressed seemed to mock us and laughed openly in front of us, which was very uncomfortable.
She also showed herself to be very unpleasant towards the housekeeper, even going so far as to say to her in front of us: "Well, are you done here?????" in a completely disrespectful tone.
This is all the more regrettable because the housekeeper was doing remarkable work, with a lot of seriousness and professionalism.
This general attitude is not professional at all and does not correspond to the image one expects from a welcoming establishment.
In contrast, the young person present at the front desk was very pleasant and helpful, which makes the contrast even more striking.
