Corona Rodier Hotel

Elevator 1 person and small pot, nothing else comes in. Staff have no interest in understanding Spaniards. Very very bad breakfast or rather worse.

I wish I saw the reviews before booking and wish I stayed at another hotel. I went for my birthday and these places MUST BE STOPPED. The rich, those in power and businesses take our money and give us low brow service and think it can continue but it must be stopped. Zenaida at the front desk ruined my trip. I work in hospitality and tourism (my own reviews higher than this hotel) and was met with aggressive rude behaviour when I kindly asked if I could have a double bed as that’s what I booked. But because it was via Agoda or Expedia, it’s not their problem is what she yelled at me in the most unprofessional way. I asked for solutions and what can be done , and when the offer to pay more money came up her tone changed …albeit slightly. I’m 6’2 95kg I can’t sleep in their twin bed, I asked to see the room and saw it was what I wanted but after being berated by Zenaida at the reception. After being told it’s not their problem and after *i* had to go through the motions of finding a solution instead of being offered a solution, I decided to suffer than give them more money. Avoid this hotel. Pay the extra and get a better place. Tulane the African gentleman was lovely, agreed with me and wanted to help but was blocked by Zenaida. It felt homophobic , and lacking love or empathy. So many things could be done to raise this property and make it better and it starts with her, and the strange gentleman in the review you see who continually treated me like I was an uber delivery driver, I had to tell him no I’m staying there. Terrible. Don’t stay here please pay the extra 50€ and go to another place. This place will be closed and I will see to it personally.

Arrived at this hotel after a long delay on the Eurostar, female receptionist was lovely and welcoming. Gave us a twin room (me and my sister travelling) and explained that as we were on the ground floor, we had to lock the windows when we went out. No other rules were told to us, nor did we have to sign any T&Cs. We had a good night's sleep despite the lively terrace cafe next door, and went out, and did so again for the next day too. Breakfast was ok but lacking in protein so as long as you are happy with beige food then you're fine! We did have a problem on Day 2 when the lady from reception burst into the room because she thought we had gone out without locking the window, but had she knocked before opening the door we could have confirmed we were there! My poor sister had just gotten out of the shower and had quite a fright! The issue was Day 3 - we left the hotel as usual and were walking to the Metro when we heard shouting behind us. An older man whom we had never seen before was shouting at us to 'leave our key'. We quickly realised he must work at the hotel. He kept saying if we didn't leave the key he would charge us 50 Euros if we lost it. I explained that no one had told us to leave the key, and as he was a strange man in the street and his attitude was rude and intimidating he wouldn't get getting the key. He pointed at us and then threw his hands up and stalked away. We complained to another male reception staff when we arrived back, who rolled his eyes and joked 'it wasn't the first time' as though there had been run-ins with this member of staff before. He told us to write a note for the Manager (Florence) and he would give it to her. We went to dinner, wrote the note, and when we went back to give it to him THE SAME MAN claimed he had no idea what we were talking about and even then pretended like he couldn't speak English, despite doing so about an hour beforehand! Honestly, it was all very suspect and the staff seem very strange. All a bit dodgy really!