Ambre Hotel

3.0 / 5

•

175 ter, rue de Tolbiac 75013

Reviews from Guests

3.0/5

210

Reviews

from real guests

Seany_Roberts

DO NOT STAY HERE!! We recently stayed at this hotel as a family with two young children and unfortunately had a terrible experience from start to finish. On arrival, the fridge in our room had not been cleaned and still contained items from a previous guest, which immediately raised hygiene concerns and lack of care / commitment. We specifically booked this room because it included a bath for our children, however no bath plug was provided during the entire stay, making it unusable. We were told to use the shower instead, but the bath then became blocked during normal use. In addition to this, the air conditioning did not work properly and failed to cool the room, even after a technician attended. All issues were reported during our stay, but were not properly resolved. Despite this, we were advised by reception to request a full refund after checkout due to the problems experienced. Since returning home, we have contacted the hotel multiple times and received either no response or a refusal to take responsibility. On top of this and to make matters worse, a €50 parking deposit (which was clearly explained as provisional) has still not been returned with no explanation! Overall, this was not the standard of service we expected or paid for, and the lack of accountability and communication afterwards has been extremely disappointing. I would strongly advise others to think carefully before booking.

h0uml

A great and beautiful resort It was nice and cosy Great atmosphere Staffs were lovely and helpful Samantha and Deena has been helpful

Guide53775745834

The hotel is superb with all services .the staff is adorable.the exceptional view etc..having a health problem I was cared for by Dr Hujjaree who is a competent doctor, human and of incomparable kindness .l nurse is very well thank you again to Dr Hujjaree.

Facilities Details

Free Parking

Free Wifi

Vending machine

Parking (limited spaces)

Accessible route to the registration desk

Accessible public restrooms

On-site accessible self parking

Newspapers

Ticket Service

Shops (on site)

Baggage Storage

24-Hour Front Desk

Smoke-free property

Elevator

Terrace

Concierge Service

Free Parking

Free Wifi

Vending machine

Parking (limited spaces)

Accessible route to the registration desk

Accessible public restrooms

On-site accessible self parking

Newspapers

Ticket Service

Shops (on site)

Baggage Storage

24-Hour Front Desk

Smoke-free property

Elevator

Terrace

Concierge Service

8 Available Room Types

Royal Suite

Non-smoking

Sleep comfort items

Bar

Satellite Channels

Iron

Soundproof

Room service [24-hour]

Air Conditioning

Refrigerator

Wardrobe/Closet

Bathtub or Shower

Daily housekeeping

Free Wifi

Kitchenette

Telephone

Desk

Towels

Fold-up bed

Interconnecting Room(s) Available

Private bathroom

Entire unit wheelchair accessible

Hair dryer

Bathroom

Free instant coffee

Extra Long Beds (> 6.5 ft)

Clothes Rack

Daily newspaper

Triple Room

Non-smoking

Sleep comfort items

Bar

Satellite Channels

Iron

Soundproof

Room service [24-hour]

Air Conditioning

Refrigerator

Wardrobe/Closet

Bathtub or Shower

Daily housekeeping

Free Wifi

Kitchenette

Telephone

Desk

Towels

Interconnecting Room(s) Available

Private bathroom

Entire unit wheelchair accessible

Hair dryer

Bathroom

Free instant coffee

Extra Long Beds (> 6.5 ft)

Clothes Rack

Prestige Junior Suite With Terrace

Non-smoking

Sleep comfort items

Bar

Satellite Channels

Iron

Soundproof

Room service [24-hour]

Air Conditioning

Refrigerator

Wardrobe/Closet

Bathtub or Shower

Daily housekeeping

Free Wifi

Kitchenette

Telephone

Desk

Towels

Interconnecting Room(s) Available

Private bathroom

Entire unit wheelchair accessible

Hair dryer

Bathroom

Extra Long Beds (> 6.5 ft)

Clothes Rack

Classic Double Room

Non-smoking

Sleep comfort items

Bar

Satellite Channels

Iron

Soundproof

Room service [24-hour]

Air Conditioning

Refrigerator

Wardrobe/Closet

Bathtub or Shower

Daily housekeeping

Free Wifi

Kitchenette

Telephone

Desk

Towels

Interconnecting Room(s) Available

Private bathroom

Entire unit wheelchair accessible

Hair dryer

Bathroom

Extra Long Beds (> 6.5 ft)

Clothes Rack

Deluxe Twin Room

Non-smoking

Sleep comfort items

Bar

Satellite Channels

Iron

Soundproof

Room service [24-hour]

Air Conditioning

Refrigerator

Wardrobe/Closet

Bathtub or Shower

Daily housekeeping

Free Wifi

Kitchenette

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Towels

Interconnecting Room(s) Available

Private bathroom

Entire unit wheelchair accessible

Hair dryer

Bathroom

Clothes Rack

Facilities Details

Parking and Transportation

Parking (limited spaces)

Free Parking

Food & Drink

Vending machine

Front Desk Services

Newspapers

Ticket Service

Baggage Storage

24-Hour Front Desk

Concierge Service

Entertainment and Family Services

Smoke-free property

Shops

Shops (on site)

Common Areas

Terrace

Internet Access in public areas

Free Wifi

Miscellaneous

Accessible route to the registration desk

Accessible public restrooms

On-site accessible self parking

Elevator