My partner and I stayed at the hotel for 6 nights. The hotel is very nice, with an inviting lobby and self-service drinks at any hour. We stayed in a "Club" room, which was very good, with a large bathroom. So far, so very much what you would expect of the hotel from what you see from their website. However, it was the staff that made our stay particularly memorable. We had some minor issues with the room and the payment (the latter was our mistake, not theirs) and the staff did what they possibly could to fix it, always with a smile. I give the hotel 4 bubbles, but the 5th is for the staff!