Hotel Le Parc des Fees

Very aging No protection on the mattress bathroom with shower curtain! Shower tray with traces of mould Given the standing displayed on the internet it is inadmissible Morning receptionist very unkind just hello not even did you sleep well!! Dear for what it is...

The Parc des Fées is a typical Bourboule hotel that has preserved its "Belle Epoque" charm while offering comfort to current standards. My room was spacious, very clean and perfectly equipped. Beautiful view of the Dordogne from the balcony. Excellent restaurant on site with dishes remarkably cooked and presented worthy of a Master restorer. You don't have to look anywhere else. We couldn't find anything better at the Bourboule. Caring welcome for bikers (parking).

While I was dreaming of a pleasant and relaxing time, I was very disappointed by this hotel which I had really liked about ten years ago when it was renovated. I made my reservation about 1 month before departure, choosing to rent the wellness area for 1 hour (not private, too expensive for me). I was called a few days before my arrival to tell me that the space would be closed because of maintenance...well...too bad, I wasn't in good shape anyway, the sauna might have tired me out? . but I should have listened to my intuition and canceled my overnight stay. The manager contacted me around noon on the day to tell me that there would be no one at reception when I arrived, that I would be able to enter using a code and manage to check into my room. The restaurant would be closed since there were too few customers! I therefore understand that the relaxation area was closed, it was not profitable to run it for myself... which is very disrespectful in my opinion! So I spent an afternoon/night in a ghost hotel, in a half-clean room, with sadly minimalist decoration, walls with holes, limited coverage, no heating on upon arrival even though the weather was cold and humid, traffic noise as soon as you open the windows...all this for a price that is much too high (and extra 12 euros for a small dog!). I still met the manager in the morning, very briefly, a simple "did you sleep well? you didn't have breakfast?" well no, considering the price! (because breakfast is not included in the very high price of the room!! amazing). Dysfunctional printer, I am still waiting for my invoice which should have been sent by email. So a very bad experience that cost me a fortune. There’s really nothing magical about it!