Residence les Terrasses d'Arcangues

To avoid, no reception, no one on arrival (nor at exit), inventory to be carried out on a website which does not work (exit inventory ditto). Noisy apartment and very noisy terrace at times of meal we thought we were in the canteen, moreover thanks to the proximity of the Golf woken up every morning by the lawnmowers without counting the maintenance of the residence (mower, edger and other blower) carried out at 1 p.m. in the middle of the meal, terrace very dirty, cobwebs everywhere, dirty furniture, no seal, no mop, and when we reported it no positive responses, very dirty broom, report of a water leak under the sink to our arrived no reactions and no visits during 10 days. Used to booking with Pierre et Vacances, Maéva is part of the same group but not at all the same services nor the same sense of customer service. Basically 1st and last time at Maéva, book instead with Air bnb or other booking for less money you will have better service.

Very pretty residence well located, close to Hendaye Bayonne san Sebastian… Apparently 7 people nice for a couple with 2 children Very well maintained swimming pool and surroundings On the other hand, the laundry leaves something to be desired, whether it's the floor or the machines, everything is very dirty, it's a shame because it's practical in the residence, a small point to improve!

The flats are small. For exemple, their biggest flat for 6 people is a tiny one bedroom flat. Yes your have read correctly. It includes one room for two. Plus some type of cupboard looking area with two beds inside. In that « cupboard », there is no storage place. It can sleep two very tiny kids ( no claustrophobic kid allowed). Except for the one room, you will not find anywhere any tiny inch of storage area. Nothing. Nada. Where do you store your cloth? No idea. How they can call this a 6 people flat is also a mystery... But the flat includes a convertible sofa bed (inside the kitchen or the kitchen is inside the living room?). One small comment, if you cook, there is no air extraction. Not sure this is allowed. After cooking, should you want to breath (no air conditioning) you may open the sliding door onto the balcony. You need to be aware that the setting of the building balconies are such that you will see and hear all your neighbors talking to each other. Shy people may not join in... At night, windows must be closed ( at least every hour) as the nearby church bells will wake you up every BLOODY hour. Since there is no air con, avoid booking a room in the summer if at all possible. No need to explain... One other thing: I don’t know why, but there are a lot of kids riding around their motorbike as if there is no tomorrow. Must be some kind of circuit not far or something. Needless to say, I do not recommend.