Hotel le Nid

We stayed at this hotel and our feedback is more than mixed, but I wonder if we can really share our experience... I am not questioning the many positive reviews, and I perfectly understand that everyone may have a different experience. However, upon reading the responses provided to negative reviews, I find it unfortunate to note that criticisms are very often followed by an explanation, a justification, or a response that ultimately serves to call the customer's observation into question. One may disagree with a review, but that does not necessarily mean that the customer is wrong, that they did not read the information, or that they should have made a different choice. A review is precisely there to recount what one has experienced. It therefore seems important to me to be able to hear negative feedback without systematically trying to demonstrate the reasons for it or to downplay it. It is supposed to be constructive. But I suppose that, as with the other reviews, this remark will also find its explanation...

Welcomed by mosquitoes and a few bites at the entrance of the establishment which serves as a terrace, suffice it to say that you should not linger on a chair. Guests who were staying for two days and had no other choice but to go elsewhere told us about their mishaps while waiting for the 5:00 PM opening, which turned out to be ours as well later on. No towels in the bathroom, we had to wait until 5:45 PM to get some, not before because they were still being washed/dried, and when they arrived, a foul odor came from them and was much worse once dampened; we smelled musty and moldy after washing and drying ourselves. The odor then permeates the entire room. We kept the odor on us for several hours afterward. Looking at other positive reviews, it must be a matter of luck or bad luck depending on which room you end up in. Attention gamers…

We ended up in the small, charming hotel due to a car breakdown. We were greeted very friendly by the young owner, although we unintentionally touched private areas of the hotel complex when we registered. Herewith our request for leniency again. We had booked 5 nights first, are checked out, and had to order breakdowns again 2 nights. No problem for the owner, we got a double room again after a short consideration. Both rooms with bathrooms were clean, tidy and cozy, we felt very comfortable. Breakfast is perfect. Daily fresh bread, pastries, jam, coffee, orange juice, sausage and cheese. What more could you want. The hotel is not far from the amenities of the small but fine downtown, which allowed us to do everything within walking distance. Thanks again to the lovely and warm young owner, we like to think back to the beautiful time in your hotel. Marianne and Jürgen Ruf