Residence Pierre & Vacances La Foret

While the hotel is not full, we were treated to a room on the 1st level with views of....freezers, parking,.... The embellishments of the room must be original, even if we are in ski resort, a change of carpeting is necessary (many stains and discolorations. Stains also on the sofa. Direction not conciliatory: I made a reservation for 3 days. Having realized immediately that I had made a mistake in the dates (one day shift), I immediately sent an email to the hotel explaining the situation. No, my reservation is non-refundable and non-changeable. I recognise their right to refuse, but it seems to me that they could have accepted without this jeopardising their organisation, especially since by shifting the time by one day they were getting the room back for a Saturday night. Only positive: the host was very friendly

Despite some pictures sent to Pierre et Vacances about the state of the apartment These offer me a credit of 70 euros on my next stay, which she jokes Plaster in the bathroom Carpets stained with dust from the flaking paint and mold in the bath joints.. For a 3-star residence.... We are offered €8.75 per person as compensation Disappointed with customer service and service

2 bedroom apartment was very spacious for family of 5( kids aged 15, 18, 20). Warm clean and lots of storage. Kitchen well equipped. Boot room for skis in basement with lift. 2 lockers- one for boots and one for skis. Easy access to slopes less than 100m downhill to main lift. Spar shop close well stocked with bakery nearby. Ski rentals everywhere and close. Lots of restaurants nearby including one attached to apartment block and another beside that. Funicular lift across the road to Forum below for more restaurants. Very pleased with this accommodation