An absolute shame! Don't waste your time or money, move to another hotel immediately. Our room was not made! Unspeakably filthy (and I'm not even mentioning the bathroom), no bedspread, no heating, the radiator which actually barely fits on the wall. We ask for another room, it's borderline if we're called "babes" until the boss comes to see for himself... no apology, no commercial gesture, WORSE still they charge us twice the price of bedroom!! Payment on site as planned on the reservation and 24 hours after our departure a new charge from our bank card! Still no worries for the director, still no apology and no commercial gesture.
This hotel does not need a guest but a health inspection! And training on reception, customer, commercial and administrative management.