Kyriad Prestige Joinville-le-pont

I unfortunately did not enjoy my stay at all, mainly because of the welcome I received at the front desk. Upon my arrival, the assigned room had two single beds even though my voucher clearly mentioned a large bed. When I pointed it out, I was particularly disappointed by the condescending tone used by the receptionist. I felt like I had to ask for a favor even though the initial room rate already exceeded 180 € per night. I was first told that it was impossible to offer me a room with a double bed because the hotel was full. Finally, a solution became possible on the condition of adding €50 to access, according to the receptionist, a higher category room. I therefore paid this supplement, but the way the situation was handled and the lack of respect felt during this exchange are, in my eyes, difficult to accept for an establishment charging such rates. Unfortunately, the room did not make up for this bad first impression. I did not find that its quality was in line with the price paid, especially after the €50 supplement. For example, the bottle of hand soap was simply missing from its place. Same observation regarding breakfast: little choice and a service that really gives the impression of a minimum service. The only real positive point of my stay remains the parking, offered at an attractive rate of €10 for the night. Overall, a very disappointing experience, with insufficient value for money and above all an unacceptable welcome. I will not return to this establishment, I assure you.

Noisy noisy noisy. Music at the bar below finished at 1.30am again this morning I’m exhausted. Somebody in the room above with a twenty four hour a day fetish for moving furniture at all hours night and day. If it could move the motto seemed to be drag it. Beds made every other day but no cleaning. The bath had marks as did the kitchen sink. We ended up buying products. Staff on reception friendly but breakfast over priced.

Very good hotel for a 3 star rating. Clean with very good surface area rooms. Nice staff and parking has a more than correct price (10 euros/day). I recommend for a short stay.