Cyrnos

We were in this hotel for 3 nights. Everything was tip-top. The rooms are very small, but clean and quiet. Breakfast offered everything you need.

BED BUGS!! This hotel is horrible! I had a long reservation there, but after the first day I got bit with bedbugs and refused to stay there. I got bit and I showed the bedbug to the front office they told me I would get me a refund and apologised, so I would leave the Hotel. Only after I left they then refused to give me a refund and try to lie and say it was mosquitoes. I have put the photos below. It was 100% bedbugs. The man working at the desk is extremely rude. I also left in a rush so I left my watch and airpods and when i went back they said they dont have it. I tracked the location on my Airpods to their hotel so this is the only way I could get my things from these THIEVES. This hotel is extremely dirty and they don’t care about the health of the customers as they allowed other people to stay in the hotel with the bedbugs after I showed them the bug and they refused to refund me from their dirty Hotel.

The hotel is nice. The staff are nice and welcoming. There was always someone downstairs. Rooms are quite small, not spacious. Mostly clean. In this area (2nd quarter), there is good access to the Metro, Bourse and Grand Boulevard, not far from the Opera too. Lots of options to eat around and places to have breakfast within walking distance. A small supermarket about 3 minutes walking from the hotel. One of our nights, there was no hot water. My daughter took a cold shower. It was fixed the following day, however, the water was warm and not hot. The area is a bit noisy at night as there are a few brasseries and I think a club too.