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Reviews from Guests

4.0/5

tripadvisor

213

Reviews

from real guests

keeratip2020

5

/

5

Very beautiful hotel with a stunning swimming pool. Love the restaurant at the hotel as well. Perfect place to stay, very convenient location yet not too close and not too far from where everything is happening. So it’s a good place to relax.

B9193NClindah

5

/

5

Very nice hotel 5-6 minutes drive from St.Tropez city center. Excellent shuttle service. The rooms are quite small, but cozy. Very clean. Loved the bed linen. Our room had a small garden terrace which was nice. Was missing a proper shower area, no walls or anything around the shower and the bathroom ended up wet all around. Staff is very friendly and service minded. Pool area is really fresh and chic. Food was great. Gaia restaurant is recommended. Breakfast was also very nice and fresh. Lots of delicious juices and herbal shots. Also a à la carte menu. 15-20 minutes to the Pampellone beach. Short walk to plage de saline which is calm and authentic with great food. Would definitely go back.

justinelA9584NF

1

/

5

We visited Hotel Tartane last year and absolutely loved it. It was one of those rare boutique hotels that felt peaceful, charming, and genuinely special. We enjoyed our stay so much that returning this year was an easy decision. Unfortunately, the hotel we came back to is nothing like the one we remembered. The biggest disappointment is that the hotel no longer seems to prioritize its guests. Every evening around 6:30 p.m., everyone is asked to leave the pool because the entire area is taken over by Gaia restaurant. In July, when the sun doesn’t set until almost 10:00 p.m., being able to relax by the pool in the evening is a huge part of the Saint-Tropez experience. Instead, you’re suddenly left with nowhere to go because the hotel’s main space is no longer for hotel guests. What frustrated us most was that none of this was communicated before we arrived. There was no mention on the website, no warning from the concierge, and nothing on social media. If we had known the pool would effectively close every evening, we would have chosen another hotel. The noise was another major issue. Once Gaia opens, the music is so loud that our room actually vibrated. I appreciate that Saint-Tropez is lively, but guests paying close to €2,000 per night deserve to be able to relax and sleep without feeling like they’re staying inside a nightclub. Housekeeping was also surprisingly poor. More than once, we came back late in the day to find our room hadn’t been cleaned. We had to contact reception and ask them to follow up with housekeeping before anything happened. Chasing staff to have your room serviced is not what anyone expects from a luxury hotel. The bathroom was another ongoing problem. The shower barely drained, flooding the entire bathroom floor every single time we used it. The towels weren’t enough to deal with the water, and we even had to ask the concierge to send someone to dry the bathroom because it was completely soaked. The most disappointing part of the experience was the attitude of the concierge team. Rather than showing empathy or trying to resolve our concerns, we were met with a very dismissive response that there was essentially nothing they could do. Good service isn’t always about having a solution. It’s about making guests feel heard and valued. Unfortunately, we never felt that way. It’s genuinely sad to see how much this hotel has changed in just one year. What was once a tranquil boutique escape now feels like a venue built around an outside restaurant, with hotel guests coming second. We won’t be returning, and I can’t recommend Hotel Tartane anymore. There are too many wonderful hotels in Saint-Tropez to spend this kind of money on an experience that falls so far short of expectations.

Facilities Details

Pool

Beachfront

Airport Shuttle (surcharge)

Air Conditioning

Free Wifi

Spa

Bar

Heating

Designated Smoking Area

Laundry

Fishing

Windsurfing

Garden

Newspapers

Ticket Service

Shuttle Service (free)

Baggage Storage

24-Hour Front Desk

Smoke-free property

Snorkeling

Valet Parking

Terrace

Bicycle Rental

Concierge Service

Currency Exchange

Massage

Restaurant

Room Service

Dry Cleaning

Non-smoking Rooms

Car power charging station

Breakfast in the Room

Sun Deck

Ironing Service

Pet facilities

Canoeing

Diving

Board games

Kids meal

Fruits/snacks

Tours

9 Available Room Types

Terrace Room
Terrace Room
Terrace Room
Terrace Room
Terrace Room
Terrace Room

Terrace Room

Air Conditioning

Air Conditioning

Balcony/Terrace

Balcony/Terrace

Bathrobes

Bathrobes

Desk

Desk

Minibar

Minibar

Private bathroom

Private bathroom

Suite Duplex
Suite Duplex
Suite Duplex
Suite Duplex
Suite Duplex

Suite Duplex

Non-smoking

Non-smoking

TV

TV

Sleep comfort items

Sleep comfort items

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Air Conditioning

Air Conditioning

Minibar

Minibar

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Towels

Towels

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

DVD/CD player

DVD/CD player

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Garden Room
Garden Room
Garden Room
Garden Room
Garden Room

Garden Room

Air Conditioning

Air Conditioning

Balcony/Terrace

Balcony/Terrace

Bathrobes

Bathrobes

Desk

Desk

Minibar

Minibar

Private bathroom

Private bathroom

Double Room with Patio
Double Room with Patio
Double Room with Patio
Double Room with Patio
Double Room with Patio

Double Room with Patio

Air Conditioning

Air Conditioning

Bathrobes

Bathrobes

Desk

Desk

Minibar

Minibar

Private bathroom

Private bathroom

Shower

Shower

Mezza Suite
Mezza Suite
Mezza Suite
Mezza Suite
Mezza Suite

Mezza Suite

Air Conditioning

Air Conditioning

Balcony/Terrace

Balcony/Terrace

Bathrobes

Bathrobes

Desk

Desk

Minibar

Minibar

Private bathroom

Private bathroom

Facilities Details

Pool and Spa

Spa

Massage

Beachfront

Parking and Transportation

Airport Shuttle (surcharge)

Shuttle Service (free)

Valet Parking

Bicycle Rental

Food & Drink

Restaurant

Room Service

Bar

Breakfast in the Room

Fruits/snacks

Front Desk Services

Newspapers

Ticket Service

Baggage Storage

24-Hour Front Desk

Concierge Service

Currency Exchange

Activities

Fishing

Windsurfing

Snorkeling

Canoeing

Diving

Entertainment and Family Services

Smoke-free property

Kids meal

Common Areas

Terrace

Sun Deck

Cleaning Services

Laundry

Dry Cleaning

Ironing Service

Internet Access in public areas

Free Wifi

Miscellaneous

Pool

Garden

Non-smoking Rooms

Heating

Car power charging station

Designated Smoking Area

Pet facilities

Board games

Tours

Air Conditioning