Sheraton Batumi Hotel

We are 3 adults. We arrived. The bed was unmade. They called, they asked. Came and laid There was only one robe. They called and asked. Towel two, they called and asked. The room number was not removed the next day, they called and asked. The answer is that cleaning is every two days. So I have to clean the toilet myself in a 5-star hotel. SPA is all fine. The jacuzzi wasn't working. Every day they promised that they would fix it today. They didn't fix it. Breakfast like in a three-star hotel. But the place is beautiful and clean. This is my second experience at Sheraton Batumi. The level has dropped significantly. We returned today. Review on hot trails.

We enjoyed our weekend in Batumi very much and Sheraton is perfect location to be based ( except for very loud music overnight from clubs down the road ). The pool area in the gardens adjacent to the hotel is beautiful but gets very busy . We were upgraded to a magnificent suite - the view was lovely and the room spacious and comfortable. Best part of experience were the helpful staff when we had a tricky situation with a small car accident. They helped us deal with the police , were extremely kind and even sent us a tray of desserts to the room to counter the unpleasant experience. We were very grateful of their help and their professionalism meant we could enjoy our few days touring Batumi .

Music from the next-door club is playing until 7 in the morning. Noise of 50-60 decibels, impossible to sleep even with earplugs. They asked to call the police, pretended to call, but nothing changed.