Seehotel Litz

SHORT: Check in total mess, room of poor quality and not the service that belong to the prize CHECK IN: The reception desk at this hotel is (almost) never staffed. The room card is in a safe. You should have received an email with the safe number and code. I didn't receive the email. The hotel collaborates with another hotel. So, I went to the other reception desk. I received the safe number and code. The card from the safe didn't work and turned out to belong to another guest. Back to the reception desk. We were given a key card for another room. Upon entering, it turned out to be occupied by other guests. Then it took a while before everything was sorted out. The inconvenience was “compensated” with a drink. INITIAL ACQUAINTANCE WITH THE ROOM: Finally, a room. Time to freshen up. When showering, the bathroom and bedroom quickly filled with water. The drain wasn't draining the water fast enough. Back to the reception desk. The manager accompanied me to the room with tools to fix it. On the way to the room, I was told not to complain. There hadn't been a train crash, and I was still alive. Well, that's how you can dismiss every complaint about quality and service. FURTHER ABOUT THE ROOM: Sensor hanging off the wall, no air conditioning, windows can't be opened because it would attract an insect invasion, cracked floor tiles, missing grout, dust rags, dirty curtains. BREAKFAST: The food quality is good. But it's a complete mess. Things are gone, fifteen minutes of waiting for coffee is normal, and it's hard for four people to find a shared table. END OF FIRST DAY: After a day's absence, it turns out the room isn't cleaned as standard. So, no new towels either. I've never experienced having to leave a service card on the door. Towel and cleaning service are usually standard in a hotel of this price range. So again, back to the reception. CONCLUSION: Once, but never again. Just hang in there for a few more nights and then move on to the next hotel where they hopefully know how to treat guests well.

We had an awful experience at this hotel - try and avoid our mistake! The hotel is not staffed - which would be ok except we had a problem with a defective toilet (overflowing / running / odorous and not cleaned bathroom). Despite trying to contact the hotel numerous ways we had no response until the following day after we had checked out. The manager advised us laughingly that ‘we had paid too much’ and said there was nothing he could do about the issue, despite us having to use a public toilet across the road with two small children. Additionally the rooms are dated, dirty, very small and uncomfortable (we had one chair for four people in a two bedroom apartment) for the price.

590 € for this condition? Never again! We paid an incredible €520 for two nights in this so-called wellness hotel – plus another €30 for a Lake Constance pass, which you can hardly use, and €40 for the parking (20 € per night, of course only communicated on site). Makes an outrageous €590 together – and for that you get... nothing that justifies the price. The mini fridge was broken, so no way to cool drinks or snacks. The walls in the room were full of insect blood – absolutely disgusting and a sign of disastrous cleanliness. It wasn’t better in the bathroom: dirty, unkempt – and the toilet glasses were loose, made loud noises with every movement and seemed as if they were about to fall off completely. Slippers or savings shoes? Misrepresentation. This should be absolutely self-evident in a hotel with a wellness claim. The Lake Constance pass was pressed on our eye for 30 € with the promise that you get discounts everywhere pure Touri-Nepp. Conclusion: Overpriced, unhygienic, poorly organized – we feel ripped off. For almost 600 € I would have expected significantly more. I really can't recommend this place to anyone.