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Reviews from Guests

2.0/5

tripadvisor

29

Reviews

from real guests

j_rgenkG2319XZ

4

/

5

We spent a whole wonderful week at this hotel. Our room was clean, bright, and friendly, though not air-conditioned and a bit stuffy in the afternoon. The buffet was plentiful and delicious; in particular, the homemade rolls and jams were a highlight. The hostess always served all guests very kindly and personally. Overall, we were very satisfied and can highly recommend this hotel, also due to its quiet location.

69hansj_rgenh

5

/

5

Much has changed at the Hotel Kaltenbach since the daughter of the house took over leadership and management a year ago. Melanie Kaltenbach is an innkeeper. She exudes with her friendly and funny nature exactly what you want as a guest. She is incredibly nimble and reads every wish from your eyes. As Hotel Kaltenbach is a huge relatively old building, which has probably been added and rebuilt again and again, some guests will miss their usual luxury. However, everything you need or don't need on holiday is available: Several cosy Black Forest inns, a bar, a small swimming pool, a sauna, a steam bath, a large relaxation room and a gym. Melanie Kaltenbach, incidentally, intends to have structural changes or innovations made in the spring / summer of 2026. But what is priceless is the incredible hospitality of Melanie, which surpasses anything we have come to know during our many trips. Melanie does not cook in the evening, so you would have to drive to Schönwald or Triberg for dinner. But Melanie offers cold and warm vespers on a small menu, so you don’t necessarily have to leave home anymore. Breakfast offers everything your heart desires, on request six different egg dishes. Our double room, which Melanie assigned us, is huge and equipped with modern solid wood furniture. In the beds you can sleep wonderfully. The separate bathroom is equipped with everything you need for the morning toilet. From the house there is a hiking trail to the Hubertus Chapel and the Stöcklewald Tower (with Vesperstube). We also hiked from the house to Triberg (6.5 km), which was however not a good idea because of the icy steep descent to Triberg. Otherwise, you can use the regional bus connections free of charge to get to the hiking start and / or back. Conclusion: The house Kaltenbach, located a bit away from Schönwald, offers not only everything that makes a nice winter holiday, is beautifully located and relishes with an extremely friendly service. Only the snow was missing, as we actually wanted snowshoe hiking. But it's not Melanie's fault.

Discover800901

1

/

5

AVOID Charging top dollars, BUT bad service, everything closes way early, like NO sauna or pool after 7 pm, NO dinner/food order after 5 pm, NO bar after 8 pm etc. Bad WIFI Terrible breakfast with 3 day old hard bread etc etc Trying to run a hotel with not enough staff (Falty Towers like) Looks like the owner only wants to charge top Euro's, with minimum service to the customer :( The toilet in my room (19) was sqeezed between the bathtub and shower glass, really impossible to sit on :( WIFI is really bd throughout the hotel, except near the office. A few simple repeaters to improve guests experience was probably too much investment to ask for. NO credit card accepted (cash of EU bank card only) so we had to hustle to get the bill paid. :( Never again, (NO auf wieder sehen here) AVOID !!!

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