Steigenberger Drei Mohren

To get straight to the point, the hotel has beautiful hardware. We had a spacious, modernized room - unfortunately facing Maximilianstraße. Why "unfortunately"? Because even during the week, the student city of Augsburg is very loud, until the early morning hours. There are loud shouts, bottles being thrown, cans being kicked, etc., meaning that sleeping with an open or slightly ajar window is quite difficult. A disadvantage of the hotel is the location of the seminar and conference rooms, as at least one very large hall is located directly next to the reception, causing the foyer and possibly also the bar to be heavily frequented by participants, making it necessary for regular guests to push through the crowds in the foyer to reach the elevator or to get through the bar to the restaurant. The performance of the restaurant "maximilian's" was below average. During dinner, I returned an appetizer that was completely oversalted, which was merely acknowledged with "I will pass it on to the kitchen." The conclusion about breakfast is similar, which is officially available until 10:30 AM, but they start clearing the buffet shortly before 10:00 AM. Upon entry, one is still asked for the room number, but then one does not encounter any service staff for what feels like an eternity to order a drink - on the contrary, one gets the impression that the staff deliberately avoids them and only focuses on clearing the tables, if one even encounters a service staff member during breakfast. It is also incomprehensible that during breakfast, two chefs work in the open kitchen preparing dishes, but they are only for "stock." The egg dishes are pre-prepared and then displayed under heat lamps on the counter. A guest asked for a freshly prepared egg dish, but this was not possible; he was referred to the pre-made dishes. Pancakes that have been under the heat lamp for one hour or more are, of course, rock hard... In general, there is the impression that especially during breakfast and also at the reception, trainees or temporary staff are working, which is fine in itself if experienced personnel is available to assist.

This is a very modern and spacious suite. There is safe and secure parking with easy access to an elevator. However, the walkways and stairways in this new extension of the hotel make you feel rather disconnected from the original hotel. Either way, the bed was extremely comfortable, and the room was impeccably clean. The staff were all very friendly, interested, and efficient. The breakfast buffet was absolutely amazing. Augsburg is a very vibrant, safe and interesting city that is also very easy to explore on foot. Overall, an unforgettable experience.

Beautiful and in the middle of Augsburg, within walking distance to everything. Nice staff and fantastic breakfast.