a&o Munich Laim

3.0 / 5

•

338 Landsberger Strasse, Munchen, Munich, Bavaria, Germany 80687

Reviews from Guests

3.0/5

774

Reviews

from real guests

193fs

This is the worst hostel we've ever stayed at. Showers are full of mold, no water pressure, water temperature is highly uneven. There's no air conditioning and the air is bad. The kitchen is a joke. As if that isn't enough: you can't sleep because trains are passing every ten minutes. They're so loud it feels like they travel through the room. A hostel where you cannot sleep is not a hostel, it's more like a prison. We changed room, and it's a bit better, but there are long hairs allover the room. It's a joke.

B5497MBveronicac

Terrible. ⚠️ MAJOR SAFETY VIOLATION AND STAFF NEGLIGENCE - AVOID THIS HOSTEL! ⚠️I had the absolute worst experience of my life at a&o München Laim. I stayed in a shared room where one of the guests was clearly having a severe psychological crisis, creating an extremely unstable and dangerous environment for everyone.Multiple guests from the room, including myself, went to the reception to report the situation because we felt our physical integrity and safety were at imminent risk. Shockingly, the hotel staff did absolutely nothing. They completely ignored our safety concerns and left us trapped in a hazardous situation.I am uploading photos to prove the chaotic and unsafe conditions of the room. The lack of basic customer care, empathy, and safety protocols from the management is unacceptable. If you care about your personal safety, DO NOT stay here. They will take your money and abandon you if a dangerous situation arises.

rossellaz977

The rooms are well furnished. But when the windows are closed, the room smells very bad. The dark colors may hide some dirt when it smells like that. The food was sufficient for both breakfast and dinner. However, there is no pork. We are not in Saudi Arabia, and salami is supposed to be made from pork. Only halal foods are considered. The staff hardly speaks German. In the youth hostel, homeless people stay and eat in the dining hall, including people who have not reserved a room, meaning people who do not pay. We as a group are checked when we enter. Other people are not. The staff sees this and says nothing. The luggage room smells very bad and there are suitcases, bags full of old things that do not belong to the guests. It smells very bad and is full of insects flying around the suitcases. Very unhygienic. At the entrance, the chairs are always occupied by people who sleep there and appear unclean. Unfortunately, the German quality is just a memory. The location is a 10-minute walk to the S-Bahn. The group leaders receive water, coffee, or tea three times a day for free. The elevator does not work well. The doors on the ground floor do not always open.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Wifi

Internet

Pets allowed

Family/child friendly

Family Rooms

Shared Kitchen

Bar

Meeting/Banquet Facilities

English Spoken

Face coverings on staff

Casino

Vending machine

Contactless check-in/out

Babysitting/Child Services

Lockers

Car park [charges apply]

German Spoken

Rooms sanitized between stays

Table Tennis

Daily disinfection in common areas

Sanitized kitchen and tableware items

Library

24-Hour Front Desk

Non-smoking Rooms

Korean Spoken

Car park [on-site]

Protective screens in common areas

Guest rooms seal after sanitization

Staff trained in safety protocol

Game Room

Restaurant

Safe dining setup

Daily disinfection in all rooms

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Room sanitization opt-out available

Anti-viral cleaning products

Elevator

Free face masks

Hand sanitizer

Shared stationery removed

Laundry

Cashless payment service

Invoice provided

Finnish Spoken

Cash withdrawal

Sterilizing equipment

First aid kit

Hot water linen and laundry washing

Suit Press

Shared Lounge/TV Area

Wi-Fi in public areas

Temperature check for guests and staff

Smoke-free property

Tours

Chapel/Shrine

Alternative meal arrangement

Garden

Ticket Service

Heating in public area

Snack Bar

Breakfast service

Buffet-Style Restaurant

Free Wifi

Internet

Pets allowed

Family/child friendly

Family Rooms

Shared Kitchen

Bar

Meeting/Banquet Facilities

English Spoken

Face coverings on staff

Casino

Vending machine

Contactless check-in/out

Babysitting/Child Services

Lockers

Car park [charges apply]

German Spoken

Rooms sanitized between stays

Table Tennis

Daily disinfection in common areas

Sanitized kitchen and tableware items

Library

24-Hour Front Desk

Non-smoking Rooms

Korean Spoken

6 Available Room Types

Family Room - 2 Adults with 2 Children

20 Square Meter

Hair dryer

Mirror

Private bathroom

Free Toiletries

Towels

Free Wifi

Cable Channels

Telephone

Air Conditioning

Blackout curtains

Heating

Linens

Sleep comfort items

Desk

Trash cans

Hardwood/Parquet floors

Wardrobe/Closet

Clothes dryer

Ironing Facilities

Washing machine

Baby cot (upon request)

Exterior corridor

Accessible by elevator

Safe

Safety/security feature

Smoke detector

Non-smoking

Shower

Single Room

14 Square Meter

Hair dryer

Mirror

Private bathroom

Free Toiletries

Towels

Free Wifi

Cable Channels

Telephone

Air Conditioning

Blackout curtains

Heating

Linens

Desk

Sitting Area

Separate living room

Hardwood/Parquet floors

Wardrobe/Closet

Clothes dryer

Ironing Facilities

Washing machine

Exterior corridor

Pets allowed in room

Safe

Non-smoking

Shower

Bed in 6-Bed Dormitory Room

26 Square Meter

Hair dryer

Mirror

Private bathroom

Free Toiletries

Free Wifi

Cable Channels

Air Conditioning

Blackout curtains

Heating

Linens

Sleep comfort items

Desk

Trash cans

Hardwood/Parquet floors

Wardrobe/Closet

Clothes dryer

Ironing Facilities

Washing machine

Exterior corridor

Accessible by elevator

Safe

Safety/security feature

Smoke detector

Non-smoking

Shower

6-Bed Room

26 Square Meter

Hair dryer

Mirror

Private bathroom

Free Toiletries

Towels

Free Wifi

Cable Channels

Telephone

Air Conditioning

Blackout curtains

Heating

Linens

Sleep comfort items

Trash cans

Hardwood/Parquet floors

Clothes dryer

Washing machine

Exterior corridor

Accessible by elevator

Safe

Safety/security feature

Smoke detector

Non-smoking

Shower

Quadruple Room

20 Square Meter

Hair dryer

Private bathroom

Free Toiletries

Towels

Free Wifi

Cable Channels

Heating

Linens

Sleep comfort items

Trash cans

Hardwood/Parquet floors

Baby cot (upon request)

Accessible by elevator

Safety/security feature

Smoke detector

Air Conditioning

Blackout curtains

Clothes dryer

Exterior corridor

Safe

Mirror

Non-smoking

Shower

Washing machine

Facilities Details

Food & Drink

Vending machine

Bar

Restaurant

Breakfast service

Buffet-Style Restaurant

Alternative meal arrangement

Snack Bar

Front Desk Services

Lockers

24-Hour Front Desk

Ticket Service

Activities

Table Tennis

Entertainment and Family Services

Casino

Contactless check-in/out

Babysitting/Child Services

Family/child friendly

Invoice provided

Cash withdrawal

Smoke-free property

Heating in public area

Business Facilities

Meeting/Banquet Facilities

Common Areas

Shared Kitchen

Library

Game Room

Shared Lounge/TV Area

Chapel/Shrine

Cleaning Services

Face coverings on staff

Rooms sanitized between stays

Daily disinfection in common areas

Sanitized kitchen and tableware items

Protective screens in common areas

Guest rooms seal after sanitization

Staff trained in safety protocol

Safe dining setup

Daily disinfection in all rooms

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Room sanitization opt-out available

Anti-viral cleaning products

Free face masks

Hand sanitizer

Shared stationery removed

Laundry

Cashless payment service

Sterilizing equipment

First aid kit

Hot water linen and laundry washing

Suit Press

Temperature check for guests and staff

Languages Spoken

English Spoken

German Spoken

Korean Spoken

Finnish Spoken

Internet Access in public areas

Internet

Free Wifi

Wi-Fi in public areas

Miscellaneous

Family Rooms

Car park [charges apply]

Non-smoking Rooms

Pets allowed

Car park [on-site]

Elevator

Tours

Garden