Adagio Muenchen City Hotel

Washer and dryer ruined my new clothes!!! Washer was four euros dryer was two and never dried out clothes.

The aparthotel provides basic, functional accommodation. The room size is adequate for one person, though somewhat small for two guests. On a positive note, the bed is comfortable. However, several issues detracted from the overall experience: The kitchenette lights flickered constantly, rendering them unusable. Bathroom lighting was insufficient. The kitchenette equipment is quite limited for guests planning to prepare meals. Carpet was not very clean and soundproof deficient. The television did not function, neither regular TV channels nor the casting and streaming services worked. Despite reporting this issue, no repairs were made during my stay. The staff offered a kind of Chromecast device as an alternative but required either my ID card as deposit or photocopy it. I declined, as this practice appears inconsistent with GDPR principles, which stipulate that personal data collection must be proportionate and limited to what is strictly necessary. Photocopying identity documents should be restricted to situations where verification cannot be achieved through simple inspection, as it puts the citizen at risk of identity theft. When I explained my concerns, the staff response was dismissive, offering no alternative solution. Given that the hotel had already placed a €200 hold on my card for potential damages or incidental charges, requesting additional security for a basic accessory seemed excessive and unprofessional. While the aparthotel serves its purpose, the combination of maintenance issues, unresolved technical problems, and rigid customer service policies left me disappointed, particularly given the nightly rate. For the price point, I expected higher standards and more responsive service.

Booked here simply because it was cheap. You get what you pay for. I thought the apartment was very clean, everything was working fine except the towel rail. Saw some reviews about it being noisy but it was absolutely silent - we must have had a room at the back. Staff were super friendly. Distance to bus/station/old town is fab Only downside was the street was very shady. We were very conscious of pick pockets and a lot of beggars which was really sad to see.