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Reviews from Guests

4.0/5

tripadvisor

148

Reviews

from real guests

xtuppencex

1

/

5

Batu Apart Hotel…The transfer driver dropped me off there, and left. I couldn’t find the entrance to the hotel, but there was a sign on the outside wall of the building indicating that was where the hotel was. A man was coming out of a door (he confirmed this was the hotel) and let me in. Apparently, you need a code to get in as reception is only manned between 10am-3pm. The front door closed behind me, and I was alone in a corridor that looked like people lived there as there were mailboxes on the wall. The man said there was a lift up to reception (this place looked really seedy and made me uncomfortable). So, I went up in the lift (which only went to the first floor), but I could not find reception. I appeared to have come out of the lift at the back of the building, where all the rubbish bins were. The only room I could find was a laundry. So, I went back to the lift and back to the ground floor. A lady came down the stairs while I was on the ground floor. Her appearance made me a bit scared (rather like an addict). I thought maybe the entrance was around the corner of the street. So, I propped the door open with a wedge that was already there to stop it closing. But no luck around the corner, so I went back to the propped open door. I had just got inside when a young man on a bike arrived. He must have known who I was as he said I was early. He took me to a scruffy room on the first floor which I gathered was the reception. The whole room was no bigger than 3 x 3 metres. There were scruffy couches, fans and general rubbish in there, together with a jug etc I guess for his coffees!! I have never seen anything like it, so I took some sly photos of the place. At this point I felt rather scared and wanted an excuse to get out of there. So, I said I was not comfortable or happy and that I didn’t want to stay there. I didn’t feel safe at all, and he said I couldn’t have a refund if I decided to leave. I got out of there quickly to try and find somewhere else to stay.

Mauricio-Osuna

5

/

5

I stayed in March as part of a business trip. Impeccable service, comfortable rooms and exceptional location! I also had the chance to meet the owners during a trip to Paris: they are very kind and attentive. Their aparthotel is a reflection of their kindness. I will return with great pleasure!:)

ScotchMissed

5

/

5

We stayed here for a number of nights in June. The apartment was very spacious and comfortable. We slept really well, as it was located to the rear of the building, so was nice and quiet. Really appreciated the kitchen area which had a fridge, microwave, kettle and dishwasher, as well as a 4-ring hob. The bathroom was lovely and spacious and the walk-in shower was excellent with lots of hot water and good water power too. The apartment is very close to Munich Hautbanhof and its U and S services. There are lots of shops one level below the street. There's also a Lidl close by, so plenty of choice for supplies. (Shops close on Sunday, so be prepared for that. ) We were delighted to find the laundry area on the first floor of the Aparthotel. There are two washers and a drier, coin operated, so make sure you've got some Euro coins. We really appreciated being able to wash some clothes.

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