review-bg-image

Reviews from Guests

4.0/5

tripadvisor

380

Reviews

from real guests

K497JWlouiseb

5

/

5

Super helpful young woman at reception (dark hair and beautiful teeth) Went above and beyond for us. Had everything we needed for a short stay. Very clean. Good location for sightseeing/shopping/transport

888travel

1

/

5

I HAD THE WORST EXPERIENCE. My flight was arriving quite late so I emailed the hotel twice the day before to let them know of my arrival time but both emails bounced back as undeliverable. info@bayers-hotels.de When I arrived at the hotel at about 9:45 pm, everything was dark. The front doors were locked and reception area was in darkness. I rang the doorbell, dialled various numbers on a piece of paper stuck to the window which could hardly be read in the bad light – and rang the main hotel number but no answer by anyone. After half an hour waiting on the street in the freezing cold, panic was starting to set in. There were no guests coming in or out either that I could ask. I messaged Agoda and they had to sort out an alternative hotel for me at 11pm. They were unable to contact Bayers hotel either. The following morning I walked past the hotel and reception was open. I went in and asked what on earth was happening. They said the hotel had changed to self check in about a month ago and I should have received emails about it with forms to fill in and codes. I had received nothing from them or Agoda and all websites state its 24 hour reception. I told the lady I had emailed them about my late arrival and she insinuated I’d sent it to the wrong address, – I checked and it was the correct one. There are clearly serious issues here. Be very careful if you stay here.

muzicgal

1

/

5

We stayed at Hotel Bayer’s in both the Standard Double Room (16 m², ~€105/night) and the Deluxe Double Room (17 m², ~€145/night). Staff are nice and friendly, and they do allow you to store luggage before check-in and after check-out, which is convenient. The location near Munich Hbf is also very central. However, the problems outweigh the positives: • Bathroom/Shower: Poorly designed shower with no door, so water leaks out and the floor outside gets wet and slippery. The shower drain is partly clogged, and the bathroom smells of mold. • Room condition: Rusty taps, rusty bins, and an overall unclean feel. Quilt covers are not put on properly, and when I fixed it, the inner quilt was dirty and unpleasant. • Deluxe vs. Standard: The Deluxe feels smaller than the Standard, the only addition being a sofa bed — not worth the extra cost. Overall, although the staff were welcoming and the location is convenient, the condition of the rooms and bathrooms was unacceptable. Sadly, I would not return to this hotel.

Facilities Details

Breakfast service

Check-in [24-hour]

Airport Shuttle (free)

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

English Spoken

Face coverings on staff

Spanish Spoken

Air conditioning in public area

Contactless check-in/out

Hungarian Spoken

Kids safety features

Hebrew Spoken

Doctor/nurse on call

Convenience Store (on site)

French Spoken

German Spoken

Daily disinfection in common areas

Icelandic Spoken

Sanitized kitchen and tableware items

24-Hour Front Desk

Non-smoking Rooms

Protective screens in common areas

Staff trained in safety protocol

Souvenir/Gift Shop

Italian Spoken

Physical distancing of at least 1 meter

Room sanitization opt-out available

Elevator

Game Room

Hair/Beauty Salon

Nightclub/DJ

Body thermometer

Free face masks

Hand sanitizer

Security [24-hour]

Cashless payment service

Invoice provided

Facilities for Disabled Guests

Cash withdrawal

Sterilizing equipment

First aid kit

Hot water linen and laundry washing

Shared Lounge/TV Area

Indonesian Spoken

Wi-Fi in public areas

Temperature check for guests and staff

Daily Housekeeping

Smoke-free property

Tours

Turkish Spoken

Ticket Service

Shops (on site)

Heating in public area

6 Available Room Types

Family Room
Family Room
Family Room

Family Room

room-size-icon

32 Square Meter

Electric Kettle

Electric Kettle

Cleaning Products

Cleaning Products

Hair dryer

Hair dryer

Mirror

Mirror

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Towels

Towels

Free Wifi

Free Wifi

Radio

Radio

Cable Channels

Cable Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Fan

Fan

Hand sanitizer

Hand sanitizer

Heating

Heating

Linens

Linens

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Socket near the bed

Socket near the bed

Soundproof

Soundproof

Tea/Coffee Maker

Tea/Coffee Maker

Complimentary tea

Complimentary tea

Dining Table

Dining Table

Free bottled water

Free bottled water

Free instant coffee

Free instant coffee

Minibar

Minibar

Refrigerator

Refrigerator

Daily housekeeping

Daily housekeeping

Carpeted

Carpeted

Desk

Desk

High floor

High floor

Laptop workspace

Laptop workspace

Sitting Area

Sitting Area

Dining Area

Dining Area

Sofa

Sofa

Trash cans

Trash cans

Window

Window

Wardrobe/Closet

Wardrobe/Closet

Clothes Rack

Clothes Rack

Dressing room

Dressing room

Ironing Facilities

Ironing Facilities

Shoeshine kit

Shoeshine kit

Baby cot (upon request)

Baby cot (upon request)

Accessible by elevator

Accessible by elevator

Safe

Safe

Locker

Locker

Safety/security feature

Safety/security feature

Smoke detector

Smoke detector

Non-smoking

Non-smoking

Shower

Shower

Deluxe Double Room
Deluxe Double Room
Deluxe Double Room

Deluxe Double Room

room-size-icon

17 Square Meter

Electric Kettle

Electric Kettle

Cleaning Products

Cleaning Products

Hair dryer

Hair dryer

Mirror

Mirror

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Towels

Towels

Free Wifi

Free Wifi

Cable Channels

Cable Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Fan

Fan

Hand sanitizer

Hand sanitizer

Heating

Heating

Linens

Linens

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Socket near the bed

Socket near the bed

Soundproof

Soundproof

Tea/Coffee Maker

Tea/Coffee Maker

Complimentary tea

Complimentary tea

Free bottled water

Free bottled water

Free instant coffee

Free instant coffee

Minibar

Minibar

Refrigerator

Refrigerator

Daily housekeeping

Daily housekeeping

Carpeted

Carpeted

Desk

Desk

High floor

High floor

Sofa

Sofa

Trash cans

Trash cans

Window

Window

Wardrobe/Closet

Wardrobe/Closet

Clothes Rack

Clothes Rack

Ironing Facilities

Ironing Facilities

Shoeshine kit

Shoeshine kit

Accessible by elevator

Accessible by elevator

Safe

Safe

Locker

Locker

Safety/security feature

Safety/security feature

Smoke detector

Smoke detector

Non-smoking

Non-smoking

Shower

Shower

Standard Double Room
Standard Double Room
Standard Double Room

Standard Double Room

room-size-icon

16 Square Meter

Electric Kettle

Electric Kettle

Hair dryer

Hair dryer

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Towels

Towels

Free Wifi

Free Wifi

Radio

Radio

Cable Channels

Cable Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Hand sanitizer

Hand sanitizer

Heating

Heating

Linens

Linens

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Socket near the bed

Socket near the bed

Soundproof

Soundproof

Tea/Coffee Maker

Tea/Coffee Maker

Free bottled water

Free bottled water

Kitchenware

Kitchenware

Minibar

Minibar

Refrigerator

Refrigerator

Daily housekeeping

Daily housekeeping

Carpeted

Carpeted

Desk

Desk

Laptop workspace

Laptop workspace

Sitting Area

Sitting Area

Sofa

Sofa

Trash cans

Trash cans

Window

Window

Wardrobe/Closet

Wardrobe/Closet

Clothes Rack

Clothes Rack

Ironing Facilities

Ironing Facilities

Accessible by elevator

Accessible by elevator

Safe

Safe

Locker

Locker

Safety/security feature

Safety/security feature

Smoke detector

Smoke detector

Non-smoking

Non-smoking

Shower

Shower

Single Room
Single Room
Single Room

Single Room

room-size-icon

14 Square Meter

Electric Kettle

Electric Kettle

Hair dryer

Hair dryer

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Towels

Towels

Free Wifi

Free Wifi

Cable Channels

Cable Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Hand sanitizer

Hand sanitizer

Heating

Heating

Linens

Linens

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Socket near the bed

Socket near the bed

Soundproof

Soundproof

Tea/Coffee Maker

Tea/Coffee Maker

Free bottled water

Free bottled water

Kitchenware

Kitchenware

Minibar

Minibar

Refrigerator

Refrigerator

Daily housekeeping

Daily housekeeping

Carpeted

Carpeted

Desk

Desk

Laptop workspace

Laptop workspace

Sitting Area

Sitting Area

Trash cans

Trash cans

Window

Window

Wardrobe/Closet

Wardrobe/Closet

Clothes Rack

Clothes Rack

Ironing Facilities

Ironing Facilities

Accessible by elevator

Accessible by elevator

Safe

Safe

Locker

Locker

Safety/security feature

Safety/security feature

Smoke detector

Smoke detector

Non-smoking

Non-smoking

Shower

Shower

Comfort Twin Room
Comfort Twin Room
Comfort Twin Room

Comfort Twin Room

room-size-icon

19 Square Meter

Electric Kettle

Electric Kettle

Hair dryer

Hair dryer

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Towels

Towels

Free Wifi

Free Wifi

Cable Channels

Cable Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Hand sanitizer

Hand sanitizer

Heating

Heating

Linens

Linens

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Socket near the bed

Socket near the bed

Soundproof

Soundproof

Tea/Coffee Maker

Tea/Coffee Maker

Free bottled water

Free bottled water

Minibar

Minibar

Refrigerator

Refrigerator

Daily housekeeping

Daily housekeeping

Carpeted

Carpeted

Desk

Desk

Sofa

Sofa

Trash cans

Trash cans

Window

Window

Wardrobe/Closet

Wardrobe/Closet

Clothes Rack

Clothes Rack

Ironing Facilities

Ironing Facilities

Accessible by elevator

Accessible by elevator

Safe

Safe

Locker

Locker

Safety/security feature

Safety/security feature

Smoke detector

Smoke detector

Non-smoking

Non-smoking

Shower

Shower

Facilities Details

Parking and Transportation

Airport Shuttle (free)

Food & Drink

Breakfast service

Front Desk Services

24-Hour Front Desk

Ticket Service

Entertainment and Family Services

Air conditioning in public area

Contactless check-in/out

Kids safety features

Family/child friendly

Nightclub/DJ

Invoice provided

Cash withdrawal

Kids club

Smoke-free property

Heating in public area

Business Facilities

Meeting/Banquet Facilities

Shops

Convenience Store (on site)

Souvenir/Gift Shop

Hair/Beauty Salon

Shops (on site)

Common Areas

Game Room

Shared Lounge/TV Area

Cleaning Services

Face coverings on staff

Doctor/nurse on call

Daily disinfection in common areas

Sanitized kitchen and tableware items

Protective screens in common areas

Staff trained in safety protocol

Physical distancing of at least 1 meter

Room sanitization opt-out available

Body thermometer

Free face masks

Hand sanitizer

Cashless payment service

Sterilizing equipment

First aid kit

Hot water linen and laundry washing

Temperature check for guests and staff

Daily Housekeeping

Languages Spoken

English Spoken

Spanish Spoken

Hungarian Spoken

Hebrew Spoken

French Spoken

German Spoken

Icelandic Spoken

Italian Spoken

Indonesian Spoken

Turkish Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Family Rooms

All Spaces Non-Smoking (public and private)

Non-smoking Rooms

Elevator

Check-in [24-hour]

Security [24-hour]

Facilities for Disabled Guests

Tours