Mercure Orbis Munchen Sud

overwhelmed, cleanliness leaves something to be desired, front desk are unfortunately just interns who are hopelessly overwhelmed, breakfast is also a catastrophe - instant coffee, Accor should do something about this as soon as possible, as this is not Accor quality that one can expect.

Stayed here as part of a tour. The hotel is about 30 mins drive from Old Town Munich. Room was clean but as like other reviews there was a smell of mould. I also could not locate it but it was near the bathroom door. Reception was friendly. The breakfast spread was good. The waitress staff was good but for one middle aged plump woman was very rude. I was trying to get hot water in my flask and she scolded me for doing so. When I requested her to help me, she was rude and asked me to boil my own water instead. My other tour mates experienced the same rude treatment - asked to share a table with two other Japanese tourists who are here on their own & felt so uncomfortable to share tables. But she insisted and scolded them for moving away. I believe she might be racist against Asians. The experience would have been a 4-5 stars if not for this episode.

A big thank you to the team at Mercure Messe Süd! I was allowed to stay there for two days on the occasion of the Wiesn. Absolutely friendly team, perfect hygienic condition in all areas. I felt very comfortable! Breakfast has a very generous and extensive selection. I am already looking forward to the next stay at mercure Messe Süd München.