Overall Reviews

4.0/5

tripadvisor

5,122

Reviews

from real guests

pretired2019

5

/

5

My wife and I treated ourselves to two great nights at this Sofitel on our last trip to Germany. It was our second visit in just over a year. I can't say enough about the quality and service of this...

Dr Dharmesh P

3

/

5

This is 5 star hotel with 5star level of facilities, however the execution of 5 star is lacking. Daily room service is below par, front desk is geared to sell you a more expensive room. In the common...

Alicia7280

5

/

5

I had a great stay. special shout out to Natalia at the coffee house and Rupert at guest relations. they made my stay feel special.

Facilities Details

Hot Tub

Sauna

Fitness Center

Massage

Spa

Valet Parking

Bar

Restaurants

Coffee shop

Kitchen

Alternative meal arrangement

Halal breakfast

Room service [24-hour]

Breakfast [continental]

Breakfast [buffet]

Asian breakfast

Currency Exchange

Family room

Babysitting service

Family/child friendly

Food delivery

Salon

Laundry service

Smoking area

Invoice provided

Xerox/fax in business center

Doorman

Luggage storage

Business facilities

Safety deposit boxes

Heating in public area

Air conditioning in public area

Contactless check-in/out

Cash withdrawal

Smoke-free property

Concierge

Meeting/Banquet Facilities

Terrace

Shared Kitchen

Library

Face coverings on staff

Doctor/nurse on call

Rooms sanitized between stays

Daily disinfection in all rooms

Room sanitization opt-out available

Hand sanitizer

Individually-wrapped food options

Ironing Service

Safe dining setup

Free face masks

First aid kit

Hot water linen and laundry washing

Temperature check for guests and staff

Daily disinfection in common areas

Staff trained in safety protocol

Professional-grade sanitizing services

Breakfast in room

Shared stationery removed

Cashless payment service

Breakfast takeaway service

Sterilizing equipment

Hygiene certification

Sanitized kitchen and tableware items

Protective screens in common areas

Dry Cleaning

Physical distancing of at least 1 meter

Anti-viral cleaning products

Body thermometer

Daily Housekeeping

Dutch

Italian

French

German

English

Arabic

Spanish

Free Wifi

Internet services

Internet

Free Wi-Fi in all rooms!

Wi-Fi in public areas

Spa/sauna

Smoke alarms

Non-smoking Rooms

Check-in/out [private]

Foot bath

Facilities for Disabled Guests

Safety/security feature

Swimming pool [indoor]

Swimming pool

Pet-friendly [charges apply]

Gym/fitness

Soundproof Rooms

Airport transfer

Elevator

Car power charging station

Check-in [24-hour]

Body wrap

Ticket services

Steamroom

Rental car

Pets allowed

CCTV outside property

Fire extinguisher

pet bowls

Service animals are welcome

Wheelchair accessible

Tours

Allergy-free rooms

Front desk [24-hour]

Car park [on-site]

Duplex room

CCTV in common areas

Nightclub

Check-in/out [express]

Hammam

Security [24-hour]

Body scrub

Garden

Shuttle service

Nearby Location