Gundl Alm

An experience like I have not experienced in more than 25 years in the hotel industry! We called the night before and asked for a double room with dog. The gentleman on the phone asked for an email. We then decided to book through Booking. When we arrived we were greeted by a very nice receptionist who checked us in and collected the room rate (including additional costs for our dog). So far so good! Then the boss of the house came around the corner and explained to us that only small dogs were allowed. During the conversation he became more and more aggressive and shouted at us. I have not experienced such behaviour of a “host”! We then preferred not to stay there and he actually briefly started a discussion about refunding the room price already paid. We then received back, even very strangely, the room price paid by credit card in cash. We strongly advise against a stay in the Gundelalm!

We stayed for 5 nights in a rear facing room that overlooked a nice waterfall, we were staying on a family ski holiday. The room was a decent size and the windows and bathroom had been recently updated. The hotel may seem a little dated at first but it actually has a lot of charm as a classic Bavarian lodge type hotel. The staff were all friendly and helpful, especially the girl on reception who spoke good English and made a lot of effort to find us things to do on a day when it rained and skiing looked like it wouldn't be possible. She also organised the sauna for us on 2 occasions which was good. Location is good, the ski slopes, ski schools and equipment hire that we used were about 20 mins walk away at the far side of the picturesque lake. There are a couple of good restaurants/bars in between. Breakfast in the morning was basic but sufficient, we got enough to do us for each day's skiing. Cereal, fruit, yogurts and some sausages/cured meat, pastries and tea/coffee We ate in the restaurant one night and it was good, unfortunately it was only open Friday and Saturday when we were there. On the Saturday night there was some sort of party in the area and we were woken at 3am by a lot of loud voices in the hall outside our room trying to get into their bedrooms, but this wasn't the hotel's fault. Overall, this is a perfectly good hotel in a good location, with good staff, good facilities and traditional charm, and everything you could need. Would recommend.

We were here for a business meeting with a group of 23 people. The meeting room is a bit too small for that, but the meeting could have been held in the larger dance bar. The location is very nice, 2nd row from the lake. There isn't much to do in Spitzingsee itself, but you didn't need it. Free parking, very accommodating boss who accommodated our every request. Communication was a bit hampered by language difficulties, but we understood each other. The breakfast was very plentiful, the standard offering was white sausages, bratwursts, wieners AND meat loaf, along with scrambled eggs and fried vegetables. You don't see such a selection very often. The dishes in the restaurant were varied and excellent. Delicious special dishes were conjured up for vegans and allergy sufferers. The rooms were clean, well equipped, and the bathrooms were freshly renovated. Despite that, it retained its alpine charm. A bottle of water was free in the room. I would book there again. Above all: During Oktoberfest we only paid around 76 euros for a single room, 106 euros for a double room for single occupancy, and 115 euros for a triple room. The neighbors wanted twice as much! We'd go back anytime!