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Reviews from Guests

4.0/5

tripadvisor

2,435

Reviews

from real guests

michellehV5249WK

5

/

5

Lovely reception area. Friendly staff. Good English which helped me to check in and for all information. Beside a train station so easy to access from the airport. Nice, clean room. Short walk to a number of attractions and access to hop on hop off bus tours from the Victory column.

womi2014

5

/

5

Very friendly staff at reception, quiet spacious room (528), bathroom with tub and shower, extra toilet, attentive staff at breakfast. Those arriving by train to Berlin can take the S-Bahn to Tiergarten for two more stops. The hotel is just opposite the stop. I would definitely come back!

JustPassingThrough97

5

/

5

Brilliant hotel, large car park underground and with hotel close to SBahn Tiergarten across the street. Very easy to get anywhere and of course to walk downtown. 25 minute walk to Kudamm passed Zoo station. The staff make this hotel, without exception from the chambermaid team to the reception desk and the staff greeting everyone at the breakfast reception, they make sure there are no issues. The spa is lovely, not too busy when we were there and ideal to relax and read in the seating area. A simple sauna and steam room with showers and ice maker. As traditional in German Hotels all nude. My advice is don’t be the one who insists on a costume - other guests will point out this is not acceptable. They mean it! Room ( our choice exec with free bar in the room) is very comfortable, nice mattress and pillows. We understand from speaking to staff the future is uncertain with Novotel not renewing their lease, so what next? We hope a new hotelier steps in because this has become our favourite stay in Berlin. Time will tell but some uncertainty for staff when we were there. We wish them well.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi