For around 200 euros per night (and that still on sale), you end up in a technician and worker hotel, a mass accommodation that absolutely does not justify the price.
The rooms are functionally furnished - nothing special. There is a lack of a storage option by the bed, so no nightstand, no indirect or small lighting, and the minibar is turned off and empty. Hanging cables in the visible area adorn the path through the room, and the rattling room door in the wind/draft conveys little trust. Additionally, the mattress, which smells strongly of urine despite clean bed sheets, should have been noticed by the room service. Wi-Fi is only available briefly and constantly disconnects after logging in and confirming the terms and conditions. The bathroom lacks storage options in the shower for shampoo and other items.
The hotel gives the impression of a workers' hotel, where mass processing is the norm. In Garage 1, the signage "Hotel / Exit" is the only one that is displayed. The path then leads over a steep staircase that is not accessible for wheelchair users and those with walkers (not disability-friendly). Guests with suitcases and heavy bags struggle up the narrow staircase, and no information is provided about an alternative entrance with an elevator. It is not indicated that one can also access the building via the courtyard (behind the garages) using the elevator. The courtyard right after Garage 1 resembles a huge dump, where cabinets and interior items have obviously been lying for weeks. Behind it, employees indulge in their nicotine addiction, laughing loudly and observing the guests. A parking reservation due to a walking disability is, according to a specific inquiry, not possible in advance at the reception. The guest is simply left alone and has to figure out how to manage. It would be easy to simply hang a note with "Reserved," the license plate number, and the start and end dates on a parking space in the entrance area. Other hotels do this as well, and one should be able to expect this as a person with a walking disability for a hefty parking fee of €16 per day.
The breakfast room resembles a loveless student cafeteria. It is only accessible via stairs - wheelchair users and those with walkers struggle down the stairs while the staff walks by, visibly annoyed. The dark green carpeting in the room surely harbors all sorts of coffee stains and food remnants, as it appears in some places. There is a lack of music to create a bit more atmosphere, even if it is just royalty-free music. The breakfast offering is simply functional: a plate with cold cuts carelessly piled on top of each other, next to the same arrangement for cheese. A bowl with cucumber slices, one with tomatoes - that's it! For yogurt or quark lovers, there is a bowl next door, and for those who enjoy sweet breakfasts, there are sugary cheap jams in large containers and supposedly Belgian nut nougat cream in a dispenser with an estimated 75% oil content, which is nearly inedible. There is a selection of different rolls, and on some days, there is also bread, with the leftover rolls from the previous day baked again on Sundays.
The breakfast staff greets guests with a beaming smile and artificially friendly demeanor upon entering the breakfast room, but then they adopt a stern work expression. An older employee constantly coughs into her palm and then handles plates and bowls. It remains a mystery why she also touches the inside of the small bowls. The veiled young colleague has only been able to smile all day while chatting with her coworkers. Then she approaches the guests' tables and silently removes trays, even though other people are still eating at the table and without knowing if the items on the tray are still needed. After a trip to the restroom, one returns to an empty table, as she does not ask the guests who remained at the table if the items can be taken away. The cutlery that is already on the table in holders is difficult to reach - especially the small spoons are too short for the holders. Instead, one receives dirty, inadequately cleaned spoons that still have remnants of the previous user's food on them.
There is no hotel bar. What is referred to as a lobby is merely a room with drink and snack vending machines plus a broken shoe-shining machine. Next to it, there are a few seating areas that are also functional and convey a cafeteria-like character. There is no service. The staff serves themselves from the vending machines and takes a long time to decide what else to buy.
The location is relatively good when considering the accessibility of the hotel. A fast road runs directly next to the hotel, which also has an entrance and exit behind the hotel. Consequently, it is always very loud when opening windows in the room, not to mention the city noise. It is generally very loud all around, as numerous shops, kebab places, bars, and restaurants want to attract attention loudly. A police patrol car with flashing lights and sirens is constantly roaring past the hotel.
