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Reviews from Guests

3.0/5

tripadvisor

75

Reviews

from real guests

871marielc

5

/

5

Stayed one night. The main hotel looks modern, but our room was in the dependence, which was clearly much older. The room itself was spacious, but the bathroom was quite small — no separate shower stall, and I had to climb into the bathtub (not ideal at my age, 75). There was also no place to put toiletries. The smell from the restaurant downstairs wasn’t pleasant. Breakfast was served in the main building, meaning we had to go outside in the rain to get there. At €19 per person, it felt overpriced, especially if you just want a coffee and croissant. Parking in the underground garage was very tight and limited — difficult to maneuver. Overall, a mixed experience: decent room size, but too many inconveniences for the price.

j_rng183

5

/

5

I cannot share the sometimes devastating reviews. However, these can be for various reasons. Either the quality fluctuates or it has been significantly improved recently. The hotel is not among the most modern and Glamor you certainly look for in vain, but it is all clean and well maintained. The Service and breakfast buffet are good, but the price is rather moderate. We will come back in October and will certainly have a pleasant stay.

269hildegardb

1

/

5

Over the Christmas holidays we were 3 days guests in the Haus am Park. We were hardly there, we should pay immediately and were even asked...if we wanted an invoice, which is actually self-evident that it will be issued !!!! Actually, we haven't experienced this in any hotel yet. Room made a clean and tidy impression. In the bathroom we had a shower tray. Unfortunately, for safety reasons, there was no handle to hold on to. And there's a risk of slipping in the tub. Not one storage facility just a sink. Breakfast was catastrophic. Buns were on the 1st. Day dry and very hard...not edible cold cuts and cheese was nothing left. The bread was old and dry...packaged discount bread. It was followed up only after request. Scrambled eggs were gray. On the second day the rolls were still burned and hard again ...let alone the bread dry grey dark and grain bread ( prepackaged discounter ) bread again. On the 3rd day the rolls were not even baked. They are always baked-on rolls. The day after the holiday there were those rolls again and the bread was even worse...it was like hard cracker bread. The lady at breakfast was very unfriendly. At 10am we were almost kicked out on the 2nd holiday, although breakfast was until 10h30. It was cleared and cleaned 10h ago and the dish trolley was rolled up. If we hadn't already paid, we would have taken a deduction. Unfortunately, we haven't seen the head of the house all along. Only ever saw the lady and a gentleman from the breakfast staff in the morning. A Hotel in Bad Homburg and Friedrichsdorf we have not experienced and will neither recommend nor book it once. In our opinion, not a hotel of the upper middle class.

Facilities Details

Airport Shuttle (surcharge)

Free Wifi

Playground

Spa

Baggage Storage

Business Center

24-Hour Front Desk

Garden

Newspapers

Laundry

Ticket Service

Self Parking

Desk/workspace

Terrace

Bicycle Rental

Concierge Service

2 Available Room Types

Double Room
Double Room
Double Room
Double Room
Double Room
Double Room
Double Room
Double Room
Double Room

Double Room

Towels

Towels

Heating

Heating

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

Free Wifi

Free Wifi

Satellite Channels

Satellite Channels

Iron

Iron

Soundproof

Soundproof

Room service [24-hour]

Room service [24-hour]

Blackout curtains

Blackout curtains

Private bathroom

Private bathroom

Bathtub or Shower

Bathtub or Shower

Tea/Coffee Maker

Tea/Coffee Maker

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Telephone

Telephone

Desk

Desk

TV

TV

Basic Double Room, Shared Bathroom
Basic Double Room, Shared Bathroom
Basic Double Room, Shared Bathroom
Basic Double Room, Shared Bathroom
Basic Double Room, Shared Bathroom
Basic Double Room, Shared Bathroom

Basic Double Room, Shared Bathroom

Towels

Towels

Heating

Heating

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

TV

TV

Shower

Shower

Free Wifi

Free Wifi

Iron

Iron

Soundproof

Soundproof

Room service [24-hour]

Room service [24-hour]

Blackout curtains

Blackout curtains

Private bathroom

Private bathroom

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Telephone

Telephone

Shared Bathroom

Shared Bathroom

Facilities Details

Pool and Spa

Spa

Parking and Transportation

Airport Shuttle (surcharge)

Self Parking

Bicycle Rental

Front Desk Services

Baggage Storage

24-Hour Front Desk

Newspapers

Ticket Service

Concierge Service

Entertainment and Family Services

Playground

Business Facilities

Business Center

Common Areas

Terrace

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Garden

Desk/workspace