Parkhotel Bad Homburg

3.0 / 5

•

Kaiser-Friedrich-Promenade 53-55, 61348

Reviews from Guests

3.0/5

160

Reviews

from real guests

Marie400nl

This is a very mixed review. I've stayed here twice now, during the Bad Homburg Open tennis tournament. The hotel is very convenient to the park and the tournament. Unfortunately it was extremely hot when we were there in 2026 (28-33 degrees) and the hotel does not have air-conditioning. It is also a dramatically different story depending which side your room faces. If you're facing the front, just as it's finally cooling off outside, the bar starts playing ridiculously loud music that bounces off the other buildings making it impossible to sleep even if it were cool. If you're facing the back, you have the late day sun but it's much calmer and quieter. I'm not sure if I will go to the tournament again and also not sure I would do the Parkhotel again. The staff is all lovely, by the way, and better breakfasts can be had close by.

huschno

The Parkhotel is living off a great past. Unfortunately, nothing remains of the formerly good service. There are cobwebs in the corner of the bathroom. The staff does not inform you about the various facilities of the hotel (fitness, sauna, early check-in) at check-in. The guesthouse is in urgent need of renovation.

christophrX9824FI

Here is a slightly sharper formulated version that still remains factual and credible: Unfortunately, our stay at the Parkhotel Bad Homburg was a great disappointment, and we will definitely not book this hotel again. The parking situation is already catastrophic. The available parking spaces are completely insufficient and cause unnecessary stress even upon arrival. However, the behavior of the reception staff was particularly negative. The employees at the reception were not very friendly, hardly service-oriented, and in no way willing to help with problems. Additionally, the reception was not staffed during important times. We were promised a callback, which never occurred – a behavior that is simply unacceptable for a hotel of this category. In the underground garage, we spoke with four other guests who independently described the same experiences. They also expressed extreme dissatisfaction with the service and the lack of willingness to help from the staff. It is obvious that this is not an isolated case. Another significant point of criticism is the lack of air conditioning. There is neither an air conditioning system nor sufficient options for ventilating the rooms. In summer temperatures, the rooms heat up to such an extent that restful sleep is hardly possible. Those who value service, accessibility, and comfort should, in our view, opt for alternatives such as the Maritim, the Steigenberger, or the Elaya in Oberursel. The additional travel time is worth it in any case. This version comes across as significantly more critical without being unreasonable or aggressive.

Facilities Details

Free Parking

Free Wifi

Spa

Fitness Center

Laundry

Casino

Children's books and toys

Newspapers

Vending machine

Parking (limited spaces)

Garden

Elevator

Baggage Storage

Smoke-free property

24-Hour Front Desk

Self Parking

Terrace

Computer station

Bicycle Rental

Business Center

Concierge Service

Free Parking

Free Wifi

Spa

Fitness Center

Laundry

Casino

Children's books and toys

Newspapers

Vending machine

Parking (limited spaces)

Garden

Elevator

Baggage Storage

Smoke-free property

24-Hour Front Desk

Self Parking

Terrace

Computer station

Bicycle Rental

Business Center

Concierge Service

5 Available Room Types

Exclusive Studio Suite

Heating

Non-smoking

Pets allowed in room

Sleep comfort items

Iron

Laptop workspace

Air Conditioning

Blackout curtains

Bathtub or Shower

Wardrobe/Closet

Daily housekeeping

Free Wifi

Bidet

Tea/Coffee Maker

Hypoallergenic

Telephone

Desk

Balcony/Terrace

Towels

Fan

Free Toiletries

Interconnecting Room(s) Available

Toilet

Kids shampoo

Toiletries

Private bathroom

High floor

Bathrobes

Hair dryer

Extra Long Beds (> 6.5 ft)

Clothes Rack

Bathtub

Sitting Area

Free bottled water

Room service [24-hour]

Superior Room

Heating

Non-smoking

Pets allowed in room

Sleep comfort items

Iron

Laptop workspace

Blackout curtains

Wardrobe/Closet

Daily housekeeping

Free Wifi

Tea/Coffee Maker

Hypoallergenic

Telephone

Desk

Towels

Fan

Free Toiletries

Interconnecting Room(s) Available

Toilet

Shower

Kids shampoo

Toiletries

Private bathroom

Hair dryer

Extra Long Beds (> 6.5 ft)

Clothes Rack

Sitting Area

Free bottled water

Room service [24-hour]

Family Room

Heating

Non-smoking

Pets allowed in room

Sleep comfort items

Iron

Laptop workspace

Blackout curtains

Wardrobe/Closet

Bathtub or Shower

Daily housekeeping

Free Wifi

Tea/Coffee Maker

Hypoallergenic

Telephone

Desk

Towels

Fan

Free Toiletries

Interconnecting Room(s) Available

Toilet

Kids shampoo

Toiletries

Private bathroom

Hair dryer

Extra Long Beds (> 6.5 ft)

Clothes Rack

Fold-up bed

Sitting Area

Free bottled water

Room service [24-hour]

Comfort Room

Heating

Non-smoking

Pets allowed in room

Sleep comfort items

Iron

Laptop workspace

Blackout curtains

Wardrobe/Closet

Daily housekeeping

Free Wifi

Hypoallergenic

Telephone

Desk

Towels

Fan

Free Toiletries

Interconnecting Room(s) Available

Toilet

Shower

Kids shampoo

Toiletries

Private bathroom

Hair dryer

Extra Long Beds (> 6.5 ft)

Clothes Rack

Sitting Area

Free bottled water

Room service [24-hour]

Standard Queen Room

Heating

Non-smoking

Pets allowed in room

Sleep comfort items

Iron

Laptop workspace

Blackout curtains

Wardrobe/Closet

Daily housekeeping

Free Wifi

Hypoallergenic

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Towels

Fan

Free Toiletries

Interconnecting Room(s) Available

Toilet

Shower

Kids shampoo

Toiletries

Private bathroom

Hair dryer

Clothes Rack

Sitting Area

Free bottled water

Room service [24-hour]

Facilities Details

Pool and Spa

Spa

Fitness Center

Parking and Transportation

Free Parking

Parking (limited spaces)

Self Parking

Bicycle Rental

Food & Drink

Vending machine

Front Desk Services

Newspapers

Baggage Storage

24-Hour Front Desk

Concierge Service

Entertainment and Family Services

Casino

Children's books and toys

Smoke-free property

Business Facilities

Business Center

Common Areas

Terrace

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Garden

Elevator

Computer station