Gasteresidenz PelikanViertel

I had a very nice stay overall and felt completely comfortable. The staff was very friendly and approachable, especially positively, both at the reception and at breakfast and in housekeeping. I felt welcome at any time. My room was neat and clean, so there was nothing to complain about here. The location of the hotel is very good, as much is easily accessible. Breakfast was also fine and offers a solid selection. A small improvement proposal concerns the “fully equipped kitchenette” described on the website. For me it was not directly apparent that you can borrow dishes, but you have to buy pans or pots yourself. Clearer communication would be desirable here, especially in the interests of sustainability, as you do not want to buy new pots every time you stay. Overall, it was a very pleasant stay for me, and I would love to recommend the place.

After checking out several days and staying in a much nicer hotel i would say, i could calm down from the overall dramatic disaster it happened to me during my stay in this hotel. This hotel is highly recommended by my company Continental, as one of the partners, it's reserved one month as part of my relocation plan in Hanover. All the front desk staff are super nice and kind. Unfortunately, i was so rude to be treated by their Head of House Cleaning Jennifer and she talked me like I'm a monkey and keep pointing her fingers to my face. When I escalated it to their Hotel Manager Frank, he misbehaved to protect her and not trust my words at all, saying he's not there. All of words are my perception and he even threat to call the policeman. I would wish the top management of this hotel could see my message: The hotel is wrongly led by him and all his staff apologized to me because of Jennifer's unprofessional behaviours. While, he didnt show enough respect to the hotel guest as a professional high management, esp i already pointed that Jennifer only talks to non-German speaker guests in this way. So, to all Chinese, please don't choose this hotel unless you want to face the unfriendly treatment. My HR in Continental called him to check what's going on and after the call, HR also suggest he should move out. So, very disappointing experience I would say. Frank is not the correct choice to lead and manage this nice hotel. This is all I want to say.

This apartment hotel is housed in the old Pelikan pen factory. This industrial building has been transformed into an attractive hotel. Spacious rooms, neat and clean and with excellent beds. You can also have breakfast there for a fee and there is a bar. The apartment has a kitchenette with hob and refrigerator. Apart from some glasses, there is no kitchen inventory. Can be rented at reception or bring your own. Parking is free on the street. It is 300 meters from the U-Bahn, which takes you to the center in 15 minutes. A day ticket costs €6.80. We opted for a Hannover card (€ 16 for 2 days pp with other benefits. We had a great and fun stay.