Hotel Scheelehof

We have been to the Scheelehof frequently and have always been very satisfied. Unfortunately, service and quality have declined sharply. Unmotivated staff, mediocre breakfast and restaurant. Too bad!

We have been guests at the Romantikhotel for years and were always satisfied. Unfortunately, the quality has declined since the change of management. For example, the coffee machine did not work several times during breakfast time. And the selection at the breakfast buffet is much and significantly smaller than before the change of operator. The staff is also no longer as service-oriented. Unfortunately, we were not greeted with a "Good morning" at breakfast, but only asked for our room number. Furthermore, the service staff did not see that the used dishes were piling up on the table and could be cleared away. In addition, the coffee roastery (I always bought several packages there) is unfortunately still closed. Conclusion for us: Looking for another hotel for our next stay in Stralsund.

The rooms are only cleaned every three days and the towels changed the same way. Not dramatic in itself, but when you call yourself a romantic and four-star "superior" hotel, saving money on staff like this to increase your margin, it immediately feels less romantic I find. Otherwise, beautiful hotel well located and beautiful rooms. But a little "chilled" by this service not up to what the hotel wants to display.