Europa Hotel Kuhlungsborn

Nice, time-honored hotel in top location of Kühlungsborn. We had room 304 (upper floor) in the main building with a large balcony and a view of the Baltic Sea. POSITIV: -Flawless location, located in the middle of Kühlungsborn, rooms in the main building very nicely renovated in the 20s style. Modern bathroom with rain shower -Great breakfast, mostly very friendly staff NEGATIVE: -The box spring bed mattress was incredibly hard, the duvet and sheets much too warm (back pain) -no air conditioning, in summer it will be really hot in the rooms -In-house outdoor parking costs €17 per day (very expensive) in addition to the sumptuous room rates -When checking out, they didn't even ask if everything was okay! An absolute nogo for a 4**** hotel -Check-in is only from 16:00, I don't know this from any other hotel -Although we have booked through the in-house website, you must cancel the room 14 days before arrival (if necessary), otherwise the full room rate will be charged. I don't know that from any other hotel. Unfortunately, we will no longer book this hotel.

Welcome to the 4-star superior paradise, where the glow of the stars apparently only sparkles in the hotel description! Our room – or rather, the broom cupboard of ambitions – was so tiny that our suitcase felt like an uninvited guest who couldn’t find space. Dark, narrow, and with a “cooking line” in the entrance area that looks more like a decorative art project. It's not ugly, but for the price? The fact that we are not housed in the main building is of course a special charm. Who doesn't love sprinting to breakfast in pouring rain? Of course, this was not apparent when booking – or did I miss the fine print in Sanskrit? The receptionist, presumably a master of stoic serenity from India or Pakistan (who knows?), just shrugged his shoulders and informed us with a hint of “bad luck!” about the parking fees of €16 per day. This was not in the booking anywhere – a nice surprise gift from the house, I suppose. Business ability is probably the motto here, and we guests are the lucky investors! The towels? Oh, a dream made of paper-thin fabric, one even with two lovingly worked holes – presumably a designer piece! Towel rail? Only for the shower towels, the others may store decoratively on the floor. 4-star superior standard, sure. The hotel classification must have been carried out by a particularly generous uncle from the family, otherwise this magnificent room cannot be explained. The room safe? A technical marvel that stubbornly refused service. The technician was called, and I waited... waited... waited. When he finally came, he was nimble and nice – a bright spot on this adventure holiday! In the evening at the restaurant then the next highlight: The waiter thought it was hilarious that I wanted to sit outside. “In the bar, hahaha, outside is the bar!” How stupid of me not to know that this 4-star gem is flipping the restaurant rules! When ordering, I asked for a recommendation: Zander fillet or veal steak? The waiter, a true gourmet philosopher, grinned stupidly, waved his hands and oracled: “Fish or meat, they should know that themselves”!Thank you, Sherlock. A recommendation, misrepresentation. I chose the zander, my wife gave up – understandably, who wants to be laughed at? The result: dry fish, muddy spinach from the package, lukewarm rice and a quantity of sauce that had to be dosed with a teaspoon. Culinary glory hour? Not at all. After all: Breakfast was really good, and the Indian and Asian staff did their best to save the day. Respect for that! The Wi-Fi, on the other hand? Weaker than my hope for a relaxing holiday and kept falling out – perfect for getting away from it all, right? Conclusion: If you love adventure, surprise fees and the charm of improvised accommodation, this 4-star superior hotel is just your thing. For my part, next time I'll find a hotel that lives up to the stars.

One of the best hotels I've visited recently. Service top, comfort top, room and bed top, cleanliness top and top+ was the breakfast. You have the feeling that every wish is fulfilled in this hotel. Can only confirm that 100%. I would definitely stay again.