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Reviews from Guests

3.0/5

tripadvisor

42

Reviews

from real guests

fellbaum

1

/

5

The only good thing about the hotel is the location: right by the old stream and thus very central. The hotel itself is quite dated, the rooms were only rudimentarily cleaned (room floors sandy, mirrors not cleaned), there is no AC, no fan, and no refrigerator in the guesthouse (where we were placed without prior notice). I have rarely experienced such unfriendly, incompetent service at the reception. We were overcharged €114 for breakfast, but it was said that only the manager can refund the money, and he was not reachable. After half an hour of discussion, at least a refund was promised to us via email. We will not return!

Reisefreunde75

2

/

5

We have booked the hotel at a price of 210,00€ for a double room without breakfast. We expected something “special”, just because of the price. It was fine, but in no case was the price justified. We weren't staying at the hotel, but in an outbuilding on Parallel Street. This was not clear from the Booking Referral. There was no elevator, no closet. Our conclusion: we would not book here again.

koenb816

2

/

5

Location is fine near station and center and quay along old harbor. From the outside it still seems something but inside it turns out to be very sad. Terrace, bar and restaurant are not there. Well breakfast with reasonable choice. Too bad that everything was clearly placed on dishes the night before so that cheese, sausage and fruit were stuck together and you couldn't possibly get anything loose with the forks that lay next to it so dirty fingers. Room single and extremely small. No minibar but there would be a drinks vending machine in the basement. Not tried so might. Clearly something has to be done about this if even the reception goes home at 20:00 and you can only enter with the room key. Difficult if you are late and still want to check in. Hotel unfortunately does not exude anything and that is very unfortunate.

Facilities Details

Free Wifi

Sauna

Daily Housekeeping

Smoke-free property

Vending machine

Baggage Storage

Ticket Service

Elevator

2 Available Room Types

Double Room (landside)
Double Room (landside)
Double Room (landside)
Double Room (landside)
Double Room (landside)
Double Room (landside)
Double Room (landside)
Double Room (landside)
Double Room (landside)

Double Room (landside)

Towels

Towels

Heating

Heating

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

TV

TV

Daily housekeeping

Daily housekeeping

Shower

Shower

Iron

Iron

Blackout curtains

Blackout curtains

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Free Wifi

Free Wifi

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Single Room
Single Room
Single Room
Single Room
Single Room

Single Room

Towels

Towels

Heating

Heating

Sleep comfort items

Sleep comfort items

TV

TV

Daily housekeeping

Daily housekeeping

Smoking allowed

Smoking allowed

Shower

Shower

Iron

Iron

Blackout curtains

Blackout curtains

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Free Wifi

Free Wifi

Clothes Rack

Clothes Rack

Desk

Desk

Facilities Details

Pool and Spa

Sauna

Food & Drink

Vending machine

Front Desk Services

Baggage Storage

Ticket Service

Entertainment and Family Services

Smoke-free property

Cleaning Services

Daily Housekeeping

Internet Access in public areas

Free Wifi

Miscellaneous

Elevator