Best Western Hotel Domicil

First of all, there were enormous security concerns: At check-in, there was no room key; the room number and the code were written down for me on a piece of paper. In the elevator, I still had the paper in my hand to check the floor number. Too late, I noticed that a man was standing behind me and staring at the paper. He had his cell phone out and could have entered my room at any time at night with that information. My request to receive a new room code for security reasons was not fulfilled. On the contrary: In retrospect, the hotel mocked me, claiming I was making up an adventurous crime story. That is absolutely unacceptable. The room itself was also extremely filthy: Hair, dust, mildew stains, a dirty toilet, and soiled bed sheets (see photos). I have not yet seen anything more disgusting in a room. Surprise: No attempts were made to carry out a cleaning or to provide another room. Many negative reviews have already been deleted on Google—I hope that it becomes clearer here how the hotel is actually rated.

They were assigned a terrible room, leaky taps, broken sockets, the lights went on and off, an Arab man walking there doesn't take you seriously and acts very aggressive and riled up. There's a lovely African lady, the rest is really sad. Absolutely not recommended. Never experienced anything like it.

The room we were assigned had, not working sockets in the wall, in the sleeping loft three extension cords plugged together for working lamps, a not working mini fridge, a clamping door, screaming water taps, a leaky shower connection in the wall where the water runs into the room while showering. Immensely dated and the man with arabsik intimidated us with a report of water running out of a CV and if we gave 150,- the problem was solved, when I indicated that I wanted to see what she meant the problem was no longer there and the next harassments started so that we left two days earlier without refund of our money, because of upcoming case law I may close the photos later, not yet. To be prosecuted, these really are scammers.