Excelsior Hotel Ernst Am Dom

4.0 / 5

•

Trankgasse 1-5 / Domplatz, 50667 Cologne, Germany

Reviews from Guests

4.0/5

1,894

Reviews

from real guests

Z5857IVjulians

We wanted to go to the bar, and we were given new excuses each time about why we could not go in there. None of that was true. In the end, one of the employees told us he would take us to the bar, but instead led us to the exit and said: "There is the bar."

202grahamn

Would definitely recommend this hotel - particularly if you are arriving/leaving by train as the station is just a few minutes walk. Our room was large and comfortable, although perhaps a touch faded. The public areas are grand and there is a charming terrace. Ate in the bar (their restaurants were either fully booked or closed) - nice Riesling and delicious wiener schnitzel. Breakfast excellent in the restaurant. No criticisms really but the area around the Dom and station are a bit rundown and depressing.

sanderv186

In connection with a staff outing we have chosen this hotel. What a friendly and helpful people work here! After a disappointment with the quality of the suite (rather outdated and worn) they moved to a grand deluxe. A downgrade but it felt like an upgrade. Only downside was the cramped shower. The other suite was fine. Spacious and quite attractively decorated. This fully lived up to expectations. Only downside in this suite was the shower head. This one was too small. The other rooms fully met our expectations. The food in the hotel restaurants was excellent. The operation pleasant and accessible. The dishes tasteful. Breakfast was good. Some difference in quality between the days. From very tasty to a bit dry. But in its entirety a fine breakfast with wide choice of options. The bar was a great place to stay. The cocktails well prepared. The alcohol-free varieties were also appreciated. We as a company look back on a successful stay and would book again.

Facilities Details

Airport Shuttle (surcharge)

Free Wifi

Spa

Sauna

Coffee/tea maker

Fitness Center

Designated Smoking Area

Laundry

Shops (on site)

Wired Internet

Bicycle Rental

Ticket Service

Elevator

Accessible concierge desk

Express Check-in/Check-out

Meeting stationery

Accessible route to the registration desk

Newspapers

Proposal spot

Babysitting/Child Services

Baggage Storage

Business Center

24-Hour Front Desk

Shuttle Service (free)

Self Parking

Desk/workspace

Valet Parking

Terrace

Concierge Service

Airport Shuttle (surcharge)

Free Wifi

Spa

Sauna

Coffee/tea maker

Fitness Center

Designated Smoking Area

Laundry

Shops (on site)

Wired Internet

Bicycle Rental

Ticket Service

Elevator

Accessible concierge desk

Express Check-in/Check-out

Meeting stationery

Accessible route to the registration desk

Newspapers

Proposal spot

Babysitting/Child Services

Baggage Storage

Business Center

24-Hour Front Desk

Shuttle Service (free)

Self Parking

Desk/workspace

Valet Parking

10 Available Room Types

Suite (Excelsior)

Mirror

Non-smoking

Sleep comfort items

Satellite Channels

Iron

Soundproof

Blackout curtains

Bathtub or Shower

Internet [LAN]

Daily housekeeping

Free Wifi

Hypoallergenic

Telephone

Clothes Rack

Desk

Towels

Minibar

Interconnecting Room(s) Available

Slippers

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Air Conditioning

Extra Long Beds (> 6.5 ft)

Sitting Area

Room service [24-hour]

Free bottled water

Daily newspaper

Computer

Deluxe Room (Grand)

Mirror

Non-smoking

Sleep comfort items

Satellite Channels

Iron

Soundproof

Blackout curtains

Internet [LAN]

Daily housekeeping

Free Wifi

Hypoallergenic

Telephone

Clothes Rack

Desk

Towels

Minibar

Interconnecting Room(s) Available

Slippers

Separate shower/bathtub

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Air Conditioning

Extra Long Beds (> 6.5 ft)

Sitting Area

Room service [24-hour]

Free bottled water

Daily newspaper

Computer

Suite (Cathedral View)

Mirror

Non-smoking

Sleep comfort items

Satellite Channels

Iron

Soundproof

Blackout curtains

Internet [LAN]

Daily housekeeping

Free Wifi

Hypoallergenic

Telephone

Clothes Rack

Desk

Towels

Minibar

Interconnecting Room(s) Available

Slippers

Separate shower/bathtub

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Air Conditioning

Extra Long Beds (> 6.5 ft)

Sitting Area

Room service [24-hour]

Free bottled water

Daily newspaper

Computer

Suite

Mirror

Non-smoking

Sleep comfort items

Satellite Channels

Iron

Soundproof

Blackout curtains

Internet [LAN]

Daily housekeeping

Free Wifi

Hypoallergenic

Telephone

Clothes Rack

Desk

Towels

Minibar

Interconnecting Room(s) Available

Slippers

Separate shower/bathtub

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Air Conditioning

Extra Long Beds (> 6.5 ft)

Sitting Area

Room service [24-hour]

Free bottled water

Daily newspaper

Computer

SUITE STANDARD

32 Square Meter

Facilities Details

Pool and Spa

Fitness Center

Spa

Sauna

Parking and Transportation

Bicycle Rental

Airport Shuttle (surcharge)

Shuttle Service (free)

Self Parking

Valet Parking

Front Desk Services

Ticket Service

Express Check-in/Check-out

Newspapers

Baggage Storage

24-Hour Front Desk

Concierge Service

Entertainment and Family Services

Meeting stationery

Babysitting/Child Services

Business Facilities

Business Center

Shops

Shops (on site)

Common Areas

Terrace

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Wired Internet

Miscellaneous

Designated Smoking Area

Coffee/tea maker

Elevator

Accessible concierge desk

Accessible route to the registration desk

Proposal spot

Desk/workspace