Burns Art Hotel

Fantastic experience. Had a lovely time. Staff catered to my eating habits very well. Would visit again.

This has been one of the best stays of my life. Not only was the room great — it was spacious (a rare find!), and it even had a little kitchenette with a coffee machine and a microwave! But the real highlight — the thing that sets the tone for your whole stay in an unfamiliar city — is the staff. And honestly, I’ve traveled a lot, but I’ve never encountered such warm and genuinely hospitable treatment. Thank you, Josefa — you’ve truly changed my world! I wish you the very best guests because you are simply the best. When I come back to Düsseldorf, I won’t even consider staying anywhere else. 100 out of 10!

I arrived on a rainy day and pushed my wet suitcase to reception. It was only there that I realized that the apartment I had booked was not actually at this location, but about 500 m away. So I had to push my suitcase in the rain to another location. The apartment is located in a building without a reception and with an unlocked entrance door to the building, which made me feel unsafe. My apartment was on the top floor on two levels connected by a ladder. The bathroom was on the first floor and the bed was on the top floor, which was not at all practical and certainly not for people with mobility problems. The cleanliness was mediocre. All in all, I am a little disappointed considering the hotel has high ratings on all portals. Luckily I went to a different hotel the next night.