This is the absolutely worst B&B I have ever stayed in.
Room:
Initially, my colleagues were given two rooms that were not cleaned/tidied up. Only on the third attempt was there a clean room available.
There is no room service – they are cutting costs, supposedly for environmental reasons. This was also pointed out. Room cleaning only occurs every three days – this means strict cost-cutting at the expense of the guests at a daily rate of 200 euros – outrageous!
Back to the environmental thought and 'Save the Planet': In my bathroom, the toilet ran the entire stay – for 12 days. Well, it's just water.
And then there's the amenities in the bathroom: The radiator was completely dirty, the holder for tissues was empty, as was the hygiene bag dispenser. In the bathroom, there were two different systems for soap and shampoo, which means that one system was half empty and the other was added.
Breakfast is a topic of its own: very unfriendly and snappy breakfast lady during the week, on Sunday the counter was already cleared out by 7:45 AM (start at 7:30 AM), on another day there was no bread left, then only rolls, and so on.
There are two coffee machines available, but only one is turned on – cleaning two machines is work!
Safety is a big issue: The key card/chip card had to be reprogrammed almost every day. According to an employee, this is an 'old system' that no longer works properly (or has not been maintained). For the new card, I often only had to provide the room number; there was no inquiry about the name.
The terrace is very unkempt and messy. The broken umbrella is probably still there, which could be life-threatening, as a strut is sticking out from the umbrella. I observed this for 12 days, but nothing was done about it.
Conclusion: All in all, a rather unsatisfactory and overpriced stay in Krefeld-South. The house is not well-maintained, the guest toilet is dirty, and the staff is rather unfriendly. The profit greed of the operator is truly felt everywhere.