Niederrheinischer Hof

very old and dated " small" double room Lots of overdue maintenance. Bathroom was dated and very humid - the condensation water runs off the windowsill because of single glass. Only 1 seat for 2 people 🙂 Depictions shown give a distorted image and are almost all pure deception and staged. Breakfast was good but in ern very cold back room. Once but never again

Booked a room through booking.com that was no fee cancel, because of delays on the ferry crossing I was not going to arrive before 23:00 and notified them through the booking app. I got a phone call from the hotel to tell me they would hold the room if I emailed them card details, I could then phone and get access codes as no one would be in reception. This I did and then drove to the hotel in the early hours of the morning, no one would answer the phone to give me the door entry code or code to the key safe so I left and notified them by email that I could not get access and had left. Two weeks later they are attempting to take the money from my card and have the audacity to say they are entitled to do so. With the Amazon depot at Krefeld a lot of drivers are looking for reliable accommodation after they have dropped their freight,. Take note all you drivers that this is one to avoid

Don't give your card details in advance - if you pay with cash they'll still take the money from your card. Make sure you get everything in writing - told me over the phone breakfast was included but when we arrived we had to pay for it. Make sure you let the manager know you speak german as well as he does OR BETTER. Still waiting for a refund on my card after nearly a month, despite numerous emails and 'phone calls. Krefeld is a lovely town and MOST of the people are very friendly. However, I will NEVER come back to this hotel. It was damp, musty and cold. Having spent most of my life in germany, this hotel is not a fair representative for the norm.