Mercure Parkhotel Goerlitz

4.0 / 5

•

Uferstrasse 17f,Gorlitz,2826

Reviews from Guests

4.0/5

364

Reviews

from real guests

C5521HHingridh

Very pleasant and quiet hotel. Breakfast was excellent. The room was large with everything one needs.

igomol729165

Overall, it was quite a pleasant stay; the location and amenities of the hotel are very good, and it offers a great value for the price.

Si-Wi-Roe

We were here from May 26 to May 31, 2026. Check-in did not go completely without problems: the parking space assigned to us in the underground garage was occupied, and the (extra ordered) minibar was missing in the room. However, the staff member at the reception handled everything quickly and easily. The room was very nice with a beautiful view of the Neisse River. There was a spacious wardrobe, but for a longer stay like ours, we would have preferred not only the option to hang clothes but also shelves. We found the solution with the "wish list" for room service great: Write your wish on the note and stick it to the mirror in the bathroom. Since everything was very dusty upon arrival, we requested special cleaning, which was promptly taken care of. The amenities with fly screens and blackout curtains were excellent. It would be nice if, for example, the website would mention that federal police officers regularly stay at the hotel. If the room is on the Neisse side, that is, above the entrance, you can hear the car doors of the vans at all possible times, even at night. Sleeping with the window open affects sleep. Additionally, there is only the option to smoke at the entrance, and the smoke naturally drifts into the rooms on the lower floors. We "stayed" on the 4th floor and fortunately did not notice any of that. The garden behind the hotel was unfortunately very overgrown. There is an urgent need for action here. Unfortunately, I was a bit disappointed regarding the restaurant. Since I am severely disabled, I wanted to avoid dining out and had specifically chosen a hotel with an in-house restaurant. However, it was not noted anywhere that a daily visit is not possible. We were able to book a table for 2 days, but we were not informed about the buffet price beforehand. The food itself and the service were absolutely top-notch. I counted 13 types of rolls one morning! The service staff was very nice, and they always made sure to refill everything. My husband also used the sauna and was very satisfied. Overall, we were very satisfied and would come back again.

Facilities Details

Free Wifi

Playground

Spa

Sauna

Coffee/tea maker

Fitness Center

Laundry

On-site accessible self parking

Bicycle Rental

Ticket Service

Indoor fireplace

Elevator

Garden

Vending machine

Meeting stationery

Hiking

Tours

Bicycles

Baggage Storage

Business Center

24-Hour Front Desk

Smoke-free property

Snack Bar

Self Parking

Terrace

Computer station

Concierge Service

Free Wifi

Playground

Spa

Sauna

Coffee/tea maker

Fitness Center

Laundry

On-site accessible self parking

Bicycle Rental

Ticket Service

Indoor fireplace

Elevator

Garden

Vending machine

Meeting stationery

Hiking

Tours

Bicycles

Baggage Storage

Business Center

24-Hour Front Desk

Smoke-free property

Snack Bar

Self Parking

Terrace

Computer station

Concierge Service

6 Available Room Types

Privilege Double Room (incl. 3.50Euro per room/night Energy Fee)

Privilege Double Room (incl. 3.50Euro per room/night Energy Fee)

Heating

Electric Kettle

Satellite Channels

Window

Pets allowed in room

Blackout curtains

Exterior corridor

Desk

Cleaning Products

Free Toiletries

Toilet

Kids shampoo

Toiletries

Sleep comfort items

Entire unit wheelchair accessible

Extra Long Beds (> 6.5 ft)

Sitting Area

Room service [24-hour]

Non-smoking

Bar

Soundproof

Laptop workspace

Bathtub or Shower

Wardrobe/Closet

Daily housekeeping

Free Wifi

Towels

Hypoallergenic

Telephone

Bathrobes

Hair dryer

Roll-in shower

Clothes Rack

Free bottled water

Suite, 1 King Bed, 2 Bathrooms, Garden Area (incl. 3.50€ per room/night Energy Fee)

Suite, 1 King Bed, 2 Bathrooms, Garden Area (incl. 3.50€ per room/night Energy Fee)

Heating

Electric Kettle

Satellite Channels

Window

Blackout curtains

Tea/Coffee Maker

Exterior corridor

Desk

Extra Long Beds (> 6.5 ft)

Cleaning Products

Free Toiletries

Toilet

Kids shampoo

Toiletries

High floor

Sleep comfort items

Entire unit wheelchair accessible

Sitting Area

Room service [24-hour]

Non-smoking

Bar

Soundproof

Laptop workspace

Bathtub or Shower

Wardrobe/Closet

Daily housekeeping

Free Wifi

Towels

Hypoallergenic

Telephone

Bathrobes

Hair dryer

Roll-in shower

Clothes Rack

Free bottled water

Junior Studio Suite, 1 King Bed, 2 Bathrooms (incl. 3.50€ per room/night Energy Fee)

Junior Studio Suite, 1 King Bed, 2 Bathrooms (incl. 3.50€ per room/night Energy Fee)

Heating

Electric Kettle

Satellite Channels

Window

Pets allowed in room

Blackout curtains

Exterior corridor

Desk

Cleaning Products

Free Toiletries

Toilet

Kids shampoo

Toiletries

Sleep comfort items

Entire unit wheelchair accessible

Extra Long Beds (> 6.5 ft)

Sitting Area

Room service [24-hour]

Non-smoking

Bar

Soundproof

Laptop workspace

Bathtub or Shower

Wardrobe/Closet

Daily housekeeping

Free Wifi

Towels

Hypoallergenic

Telephone

Bathrobes

Hair dryer

Roll-in shower

Clothes Rack

Free bottled water

Standard Double Room (incl. 3.50€ per room/night Energy Fee)

Standard Double Room (incl. 3.50€ per room/night Energy Fee)

Heating

Electric Kettle

Satellite Channels

Window

Pets allowed in room

Blackout curtains

Exterior corridor

Desk

Cleaning Products

Free Toiletries

Toilet

Kids shampoo

Toiletries

Sleep comfort items

Entire unit wheelchair accessible

Extra Long Beds (> 6.5 ft)

Sitting Area

Room service [24-hour]

Non-smoking

Bar

Soundproof

Laptop workspace

Bathtub or Shower

Wardrobe/Closet

Daily housekeeping

Free Wifi

Towels

Hypoallergenic

Telephone

Hair dryer

Roll-in shower

Clothes Rack

Free bottled water

Interconnecting Room(s) Available

Standard Single Room (incl. 3.50€ per room/night Energy Fee)

Standard Single Room (incl. 3.50€ per room/night Energy Fee)

Heating

Electric Kettle

Satellite Channels

Window

Pets allowed in room

Blackout curtains

Exterior corridor

Desk

Cleaning Products

Free Toiletries

Toilet

Kids shampoo

Toiletries

Sleep comfort items

Entire unit wheelchair accessible

Extra Long Beds (> 6.5 ft)

Sitting Area

Room service [24-hour]

Non-smoking

Bar

Soundproof

Laptop workspace

Bathtub or Shower

Wardrobe/Closet

Daily housekeeping

Free Wifi

Towels

Hypoallergenic

Telephone

Hair dryer

Roll-in shower

Clothes Rack

Free bottled water

Facilities Details

Pool and Spa

Fitness Center

Spa

Sauna

Parking and Transportation

Bicycle Rental

Self Parking

Food & Drink

Vending machine

Snack Bar

Front Desk Services

Ticket Service

Baggage Storage

24-Hour Front Desk

Concierge Service

Activities

Hiking

Entertainment and Family Services

Meeting stationery

Playground

Smoke-free property

Business Facilities

Business Center

Common Areas

Terrace

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

On-site accessible self parking

Indoor fireplace

Coffee/tea maker

Elevator

Garden

Tours

Bicycles

Computer station