Radisson Blu Hotel, Leipzig

4.0 / 5

•

Augustusplatz 5-6, Leipzig, Germany, 04109

Reviews from Guests

4.0/5

1,378

Reviews

from real guests

ThomasKirch

The location is well-known and perfect for exploring the city. The night check-in was very friendly and efficient. The ladies at the reception also congratulated my companion (as the booker) on her birthday. The turn-down service was only done in the living room, not in the bedroom. The welcome amenity was quite nice with a piece of cake and something to drink. And a partially personalized greeting card from the GM (unfortunately no birthday wishes). The night was good overall, and the air conditioning could also be adjusted with the help of the QR code. The furnishings of the suite look somewhat older in parts. It has a living room with a workspace, a bathroom with a bathtub and a standalone shower, as well as a separate toilet (which could be closed off from the bathroom with a sliding door and had another door to the hallway). The breakfast was okay, friendly staff, and they were quite quick in clearing the tables. Unfortunately, the cleanliness of the room was rather disappointing, if not even disgusting. (see pictures) At check-out after one night, I also reported the significant cleanliness and maintenance issues. Unfortunately, the young lady was not in a position to clarify anything more than just the usual platitudes. The management also seems not to care about it. The price was okay, but given the issues, it would be nice if more attention was paid to the complaint. Late check-out as a VIP member was no problem, and the "included" minibar was a pleasant bonus. I am willing to contact the hotel to discuss details. Please, no clichés.

sabeliha

The hotel is very well located and central at Augustusplatz. From here, all the attractions in the city center are easily reachable on foot. Many tram lines to the outskirts (e.g., to the Völkerschlachtdenkmal) also depart from here. We had booked the junior suite, which was correspondingly spacious. However, one can tell that the hotel is a bit dated. The breakfast buffet leaves nothing to be desired, and there is plenty of staff who cleared the tables quickly and set them again. Even on Sunday morning when the breakfast room was overcrowded, everything proceeded in an orderly manner, and all dishes were quickly replenished. I must make some deductions regarding the room service: I had ordered two additional pillows in advance via email, which were not in the room. However, we received them upon request. But: Almost all cosmetic products were empty, and the hotel offers room service only after the third night for environmental reasons. That is clearly too little for me; I go to a hotel so that the trash cans are emptied, the shower is cleaned, and my bed is made. After two days, we requested room service and a refill of the cosmetic products. Trash was emptied, the bathroom was cleaned, but the cosmetic products were not refilled. And: the additional pillows were removed (??). So, back down to the reception. At least a quick response was then given: Pillows were brought back and cosmetic products were refilled. These may be small things, but in a hotel of this price range, this is, in our opinion, unacceptable. This is clearly too little for me; I go to a hotel so that the trash cans are emptied, the shower is cleaned, and my bed is made.

karis331

The hotel enjoys a great location in the city centre and is also well connected to transport. The staff really appreciated you as a customer and the reception was cordial. Breakfast is good and the restaurant also has otherwise good food.

Facilities Details

Free Wifi

Spa

Fitness Center

Laundry

Newspapers

Babysitting/Child Services

Parking (limited spaces)

Wired Internet

Braille and tactile signage

Bicycle Rental

Ticket Service

Toiletries

Elevator

Vending machine

Express Check-in/Check-out

Meeting stationery

Accessible route to the registration desk

Accessible public restrooms

Baggage Storage

Business Center

24-Hour Front Desk

Daily Housekeeping

Smoke-free property

Snack Bar

Self Parking

Computer station

Concierge Service

Free Wifi

Spa

Fitness Center

Laundry

Newspapers

Babysitting/Child Services

Parking (limited spaces)

Wired Internet

Braille and tactile signage

Bicycle Rental

Ticket Service

Toiletries

Elevator

Vending machine

Express Check-in/Check-out

Meeting stationery

Accessible route to the registration desk

Accessible public restrooms

Baggage Storage

Business Center

24-Hour Front Desk

Daily Housekeeping

Smoke-free property

Snack Bar

Self Parking

Computer station

Concierge Service

6 Available Room Types

Junior Suite

Non-smoking

Satellite Channels

Iron

Soundproof

Sleep comfort items

Laptop workspace

Air Conditioning

Wardrobe/Closet

Bathtub or Shower

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Towels

Telephone

Clothes Rack

Desk

Internet [LAN]

Extra Long Beds (> 6.5 ft)

Minibar

Free Toiletries

Cleaning Products

Interconnecting Room(s) Available

Deadbolt on door

Bathrobes

Hair dryer

Bathroom

Roll-in shower

Room service [24-hour]

Standard Room

Non-smoking

Bar

Satellite Channels

Iron

Soundproof

Sleep comfort items

Accessible toilet

Laptop workspace

Air Conditioning

Wardrobe/Closet

Bathtub or Shower

Daily housekeeping

Free Wifi

Towels

Telephone

Clothes Rack

Desk

Internet [LAN]

Bathroom phone

Free Toiletries

Cleaning Products

Interconnecting Room(s) Available

Deadbolt on door

Hair dryer

Bathroom

Extra Long Beds (> 6.5 ft)

Roll-in shower

Room service [24-hour]

Suite

Non-smoking

Satellite Channels

Iron

Soundproof

Sleep comfort items

Laptop workspace

Air Conditioning

Wardrobe/Closet

Bathtub or Shower

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Towels

Telephone

Clothes Rack

Desk

Internet [LAN]

Extra Long Beds (> 6.5 ft)

Minibar

Free Toiletries

Cleaning Products

Interconnecting Room(s) Available

Deadbolt on door

Bathrobes

Hair dryer

Bathroom

Roll-in shower

Room service [24-hour]

Superior Room (Augustusplatz View)

Non-smoking

Satellite Channels

Iron

Soundproof

Sleep comfort items

Laptop workspace

Air Conditioning

Wardrobe/Closet

Bathtub or Shower

Daily housekeeping

Free Wifi

Towels

Telephone

Clothes Rack

Desk

Internet [LAN]

Free Toiletries

Cleaning Products

Interconnecting Room(s) Available

Deadbolt on door

Hair dryer

Bathroom

Extra Long Beds (> 6.5 ft)

Roll-in shower

Room service [24-hour]

Premium Room (upper floors, Augustusplatz View)

Non-smoking

Satellite Channels

Iron

Soundproof

Sleep comfort items

Laptop workspace

Air Conditioning

Wardrobe/Closet

Bathtub or Shower

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Towels

Telephone

Clothes Rack

Desk

Internet [LAN]

Free Toiletries

Cleaning Products

Interconnecting Room(s) Available

Deadbolt on door

Hair dryer

Bathroom

Extra Long Beds (> 6.5 ft)

Roll-in shower

Room service [24-hour]

Facilities Details

Pool and Spa

Fitness Center

Spa

Parking and Transportation

Parking (limited spaces)

Bicycle Rental

Self Parking

Food & Drink

Vending machine

Snack Bar

Front Desk Services

Newspapers

Ticket Service

Express Check-in/Check-out

Baggage Storage

24-Hour Front Desk

Concierge Service

Entertainment and Family Services

Babysitting/Child Services

Meeting stationery

Smoke-free property

Business Facilities

Business Center

Cleaning Services

Laundry

Daily Housekeeping

Internet Access in public areas

Free Wifi

Wired Internet

Miscellaneous

Braille and tactile signage

Toiletries

Elevator

Accessible route to the registration desk

Accessible public restrooms

Computer station