Art Suites

⚠️ BEWARE OF THIS SCAM ⚠️ I have no words to describe the complete and utter scam that this so-called “hotel” is. I booked the property through Booking.com, and the CUSTOMER SERVICE AND PROPERTY CONDITION WERE COMPLETELY UNACCEPTABLE. Upon arrival, there was NO STAFF AT RECEPTION and we could not reach anyone by phone or any other means of contact. After 30 minutes of trying to contact the property, INDIVIDUALS WHO APPEARED TO BE DRUG ADDICTS CAME DOWN THE STAIRS and began wandering around while my family and I were still waiting in the lobby. As time passed and NO ONE RESPONDED THROUGH ANY CHANNEL, we felt unsafe and decided to leave the property. I attempted to file a complaint with Booking.com, but NO RESPONSIBILITY WAS TAKEN for advertising accommodations in such conditions. After a month of trying to resolve the issue and obtain a refund, THE PROPERTY REFUSED TO ISSUE A REFUND AND NEVER RESPONDED. The photos below DO NOT ACCURATELY REPRESENT THE TRUE STATE OF THE PROPERTY OR ITS MISLEADING ADVERTISING.

Reception and public areas were of good standard but rooms were atrocious. Mould on ceiling in bedroom., leakage around bath where sealing was broken or non existent. Also mould around cracks in seals around bath. No hairdryer or smoke detector. Tried to get hairdryer from reception which never arrived. Broken smoke alarm was in a drawer. Teas and coffees were not refilled over our whole stay of 4 nights. Had to ask for water glasses and milk on first day and milk each day after. Very disappointing. Couldn’t possibly rate as 4 star!!

Stayed for a weekend and was pleasantly surprised!! The suite was large, clean, and had a comfy bed with a small kitchen area. Metro station just around the corner made getting around easy.! Great value for money in a busy city like Athens!! !