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Reviews from Guests

4.0/5

tripadvisor

718

Reviews

from real guests

68kirstyg

4

/

5

We have recently arrived back from a weeks stay at the Flegra Palace. Hotel lovely and modern, good breakfast selection. Staff attentive and very friendly. If you can I would recommend a visit to the spa with a treatment from the lovely Sonia. The Hotel itself is a good 10/15 minute walk from the bustling seafront centre and the same for the Old Square if you are wanting a more relaxed evening. There is the usual scenario with towels on sunbeds pretty early but we never had a problem getting one. Beaches nearby if you don’t want the pool. Overall it is one of the better hotels I have stayed at for Greece and would definitely recommend it. I would also recommend the boat trip bookable with Jet2 where you visit a secluded beach for over an hour then into a lovely picturesque town of Neo Marmaras. Finished off with snorkelling at Turtle island. Enjoy

browneyedgal_9

5

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5

We've not long returned from this delightful Hotel. First Impressions-welcoming reception staff, clean, modern and spacious. Rooms were adequate size with everything you need, great shower too, not like some you encounter when you have to hold them above your head. Breakfast was very good, with a varied selection, fruits, cereals, breads, cheese, meats, cake and eggs, bacon etc. The Pool was where we spent our lazy days cooling off and the pool bar food was very good value. We ate several times in the day here. However there is a very strange way they deal with people bringing their own drinks/crisps etc. Whilst we fully understand they want you to buy their drinks (which we did) the rule of not bringing bottles of water to drink unless it's from them was ridiculous- we actually saw one barman go into a bag and retrieve the bottle to throw away. We were told we couldn't have the water as there would be a big problem- so why not put signs up to avoid confrontation because it became intimidating when the staff walked by the sunbeds looking for people's drinks and water. This left a bad taste so for the last few days we decided not to eat or drink in the pool bar or restaurant, where we had been spending at least 50euros! Also we heard a few people saying the same thing- we wondered why the bar was quiet in the evenings, people vote with their feet. Such a shame because the hotel and majority of staff were lovely. There seemed to be a ringleader- he wore a black bandana and whispered to other staff to go and tell people they couldn't drink their water. My daughter was told she couldn't eat her crisps either but they don't even sell them at the bar. Never have I been anywhere where this was policed. Just get a sign and stop intimidating guests who are relaxing, by staring at the sunbeds and looking for "illegal' water as we called it. Check in and out was very easy and the rooms were cleaned daily with fresh towels if needed. The garden area and pool area were well maintained too. I'd definitely return here but please sort your pool policy out before you put more people off spending their money in your restaurant and bar.

201jennyw

5

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5

We had a lovely holiday here. Clean, spacious rooms; nice breakfast buffet (not sure why people complain about this - there is loads to choose from!); lovely pool; good food and drinks at the bar (excellent Greek salad and club sandwich); friendly waiting staff (although not sure why they have a lifeguard as she appears to just sit on her phone or play volleyball with her friend and not watch the pool?). Sonia in the spa gave me an amazing back and shoulder massage, and was very lovely too. Reserving sunbeds wasn’t a drama. You are allowed to, and there were enough beds for every one to get one? A short walk to the beach across a busy road, but again, didn’t ruin our holiday. The beach and water is amazing and well worth the short walk. I would highly recommend the inflatable water park just a short walk away, and Fiki restaurant.

Facilities Details

Free Wifi

5 Available Room Types

FAMILY ROOM STANDARD
FAMILY ROOM STANDARD
FAMILY ROOM STANDARD
FAMILY ROOM STANDARD
FAMILY ROOM STANDARD
FAMILY ROOM STANDARD
FAMILY ROOM STANDARD

FAMILY ROOM STANDARD

room-size-icon

34 Square Meter

SUITE GRAND
SUITE GRAND
SUITE GRAND
SUITE GRAND
SUITE GRAND

SUITE GRAND

room-size-icon

34 Square Meter

Double or Twin STANDARD
Double or Twin STANDARD
Double or Twin STANDARD
Double or Twin STANDARD

Double or Twin STANDARD

room-size-icon

19 Square Meter

Double or Twin EXECUTIVE
Double or Twin EXECUTIVE

Double or Twin EXECUTIVE

room-size-icon

19 Square Meter

Double or Twin SUPERIOR
Double or Twin SUPERIOR

Double or Twin SUPERIOR

room-size-icon

19 Square Meter

Facilities Details

Internet Access in public areas

Free Wifi