Grecotel Pella Beach

I stayed at Domes Noruz Kassandra in July, and I absolutely loved it. I had such a wonderful stay and would definitely recommend this hotel. The hotel is modern, beautifully designed, and decorated with unique pieces of art that give it a very stylish atmosphere. Every area feels thoughtfully designed, and I really loved the overall aesthetic. Before anything else, I would like to say a sincere thank you for the complimentary room upgrade with a sea view. We truly appreciated this thoughtful gesture, and it made our stay even more special. The pool area is spacious and lively, with great music throughout the day. One of the biggest highlights for me was the hotel’s private beach. It has direct access from the pool area via just a few steps, so there’s no need to cross a road like at many other hotels in Greece. This is something you rarely find in Greece. The beach is beautiful, the sea is crystal clear, and it’s the perfect place to spend the day. There is a main buffet restaurant as well as an Italian restaurant. The food was very good, with plenty of variety, so everyone can find something they enjoy. Throughout the day, you can order food and drinks directly to your sunbed. The service was pretty good Everything arrived quickly, and the staff were always friendly and attentive. I also loved that the hotel offers different areas depending on the atmosphere you’re looking for. There is a quiet relaxation area overlooking the beach, as well as a hidden “secret pool” surrounded by greenery, which is perfect if you want to escape the music and enjoy some peace and quiet. Another thing we really enjoyed was the evening entertainment. Every night, the hotel offered a different program, which made each evening feel special and added a wonderful atmosphere. I would especially like to mention Daniel, the saxophonist. He was absolutely fantastic, and we truly loved his performance. He created such a great atmosphere and was definitely one of the highlights of our stay. The location is another big advantage. Just a two-minute walk from the hotel, you’ll find a convenience store along with several excellent restaurants and small shops. The lively center of Hanioti is only about a ten-minute walk away and is full of bars, restaurants, and nightlife. If you have the chance, I also highly recommend visiting Afytos, which is only about a 20-minute drive from the hotel. It’s a beautiful traditional village with stunning views and is definitely worth a visit. A very special thank you goes to Rania. She gave us such a warm welcome, explained everything we needed to know, and made us feel at home from the very beginning. What impressed us most was that she checked in with us every single day to make sure we were enjoying our stay and that everything was perfect. That level of genuine hospitality is something we truly appreciated. Finally, I have to mention the staff uniforms >> they are absolutely STUNNING! Stylish, elegant, and unlike anything I’ve seen at other hotels. They perfectly match the hotel’s design concept and are a real eye-catcher. Compliments to everyone involved! Overall, I had an amazing stay. The combination of the beautiful design, excellent service, fantastic beach, delicious food, and perfect location made this a memorable holiday. Thank you to the entire team for making our stay so special. We would happily return and can highly recommend Domes Noruz Kassandra.

The facilities themselves were pleasant and well maintained. However, the service was far from what I would expect from a five-star hotel. It felt as though the staff were willing to help only when it was convenient or easy. During breakfast, guests had to stand in line for approximately 15–20 minutes just to get a coffee from the barista—something I have never experienced at a hotel of this category. Another disappointing experience occurred at 1:00 a.m., when we returned to the hotel and were instructed to park in a different parking lot instead of using the hotel’s valet service, despite there being empty spaces in the hotel garage. Overall, while the property itself is nice, the level of service did not reflect a true five-star experience. Unfortunately, the hospitality and attention to guest convenience that one expects from a luxury hotel were noticeably lacking.

The hotel looks luxurious, But it is an old renovated hotel. The building is something. Eighties. Redesigned. The staff is polite and the service is good, but there is one thing that is simply unacceptable: they charge money for water. And you have no option to drink water anywhere in the hotel. Not in the pool. Not in the dining room, not on the beach. There is no drinking facility. In such an expensive hotel, you expect at least free access to drinking water. Instead, you have to pay about 4.5 euros for each bottle of water, and there are no refill points available at the pool, beach or public areas. Water is a basic necessity, not a luxury product. The attempt to make a profit on something so essential greatly damaged my hospitality experience and is not appropriate for the level of the hotel.