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Zeus Hotel
3.0 / 5
Platamonas






Reviews from Guests
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3.0/5
181
Reviews
from real guests
364vasilikit
2
/
5
Unfortunately, our experience at the Zeus Hotel was disappointing.
Initially, the Junior Family Room we booked is described on the website as a "Two-Room Small Family Suite," with two bright, modern sleeping areas connected by an internal door. In practice, the second sleeping area strongly gave the impression that it had been created from a section of the old hotel corridor. The floor had the same tiles as the hallway, there was no ceiling light, and the door to the master bedroom looked like an old exterior door to which a handle had been changed. There was air conditioning, but the large window of the second room had neither a shutter nor a screen, so we didn't open it because of the mosquitoes. The real picture, in my opinion, deviated quite a bit from what we expected from the description "Two-Room Small Family Suite". Also, the care products are described as "premium branded toiletries," which in no way corresponded to what we found.
However, the biggest problem was the morning of the first day. When we got there, almost everything was empty: eggs, bacon, cheeses, ham, fruits, salad, cake, bread, and yogurt. There wasn't even milk for the children. Many customers arrived at the same time and the buffet was not being replenished in time. When I mentioned it to the employee, he told me that he had informed the kitchen but didn't know when they would bring the food. There were also very few tables for the number of visitors and the four of us were forced to sit at a small table for two. When breakfast is included and paid for, I consider it obvious that the hotel must be able to serve the number of guests it hosts.
There were issues with the pool. There was no lifeguard or any visible supervision and we saw small children jumping with their heads from the small pool to the big one. There was also no shower or tap for use before entering the pool. On the second day we returned to the hotel in the afternoon to use the pool, but at 7:30 PM the cleaning had already started, even though the listed operating hours were until 8:00 PM.
Finally, at check-in I informed them that my father could not travel with us after all and asked if the cost of his breakfast for the two days could be refunded, as breakfast was paid for five people. They answered me that this was not possible and that I should have informed them the previous night. We did not ask for a refund for the room, only for the two mornings that would not be used.
We know that we chose an economical hotel and did not expect luxury. However, we expected a room that matched the description, the breakfast we paid for to be available, and the facilities to be working normally during the listed hours. Unfortunately, based on our experience, I would not choose to stay again.
101maaritr
1
/
5
We spend 6 days in this beautiful house. The place was ok but staff was really unfriendly. They even claimed that we had broken one table and said we have to pay 50 euros. When asking to show the damage they said they had fixed it already.
On the swimming pool there were also weird rules which changes according to the customers (men were treaded differently from women).
They refused to give extra blankets (there were only one blanket and four of us per room). They commented that we should clean our room before the cleaner comes.
I have never been in a hotel of that bad service and behavior. If you choose this hotel be careful don’t let them cheat you and stay strong when they are demanding absurd things and threatening you.
Go09530144492
2
/
5
Not a bad hotel in itself, have had good experience at the beginning, the room was old furnished and not as nice as thought but that did not bother us.
However, we had 16 hours no water, no electricity and no information why, we could not use climate conditions or showers at about 42 degrees.
We had ruled ourselves out one night as we only got a key and forgot it in the power connection where we need to connect it to have power in the room. It was about 23:30 when we called the hotel, because at the time the website said that a 24/7 reception is ready. As a result, the owner came storming out of the hotel, yelling at me and giving me a lecture on how disrespectful it is to forget your key and how to allow such a thing.
Apart from that, I personally cannot recommend the hotel as it is much too remote, I would rather recommend the hotels in the city of Platamonas because in the high summer phase it is already hard to get a taxi there at 23:00.
Facilities Details
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Free Wifi
Facilities Details
Internet Access in public areas
Free Wifi