Cactus Royal

I’m giving two stars because the Village itself is really lovely and the rooms are beautiful. During our stay we did find a few cockroaches in our room, but the room itself was still very clean. I don’t really blame the hotel for this, as unfortunately this can happen in Greece and in this kind of climate. ~The drinks at the Village are great and overall it is very quiet and relaxing there. The food has a good variety, but for us the quality felt more like canteen-style food. The all-inclusive also doesn’t offer that many snacks throughout the day. There are water dispensers around the resort where you can refill your own bottles. ~The beach and the sea are beautiful. The beach is not directly at the Village, though – you have to cross the road and walk through the Cactus Beach resort to get there. However, it’s still only a short walk. The sunbeds cost €18 per day and in my opinion they are placed a little too close together. ~The location is a big plus. The hotel is right by the tourist street connecting Stalis and Malia, with dozens of cute little shops, bars and places to walk around. It’s especially nice in the evening when you want to go for a stroll, do some shopping or just explore the area without needing a car. ~There are also two à la carte restaurants. However, during our stay we were only able to choose one of them for one dinner. Our experience there unfortunately felt quite rushed. Everything was served very quickly and we got the impression that they wanted to finish the dinner as soon as possible rather than give you a relaxed à la carte experience. This was a little disappointing, as we had expected it to be one of the more special parts of the all-inclusive package. ~The whole resort is very clean, but I wouldn’t expect a high level of luxury or service. For example, we had to bring our luggage to the Village ourselves and also take it back when leaving. In general, you have to do quite a few things yourself and there isn’t as much service or assistance as we are used to from other hotels. ~Some members of staff were very friendly, but overall we found the service rather average. Late check-out was unfortunately not possible for us, so I would recommend choosing a return flight around midday if possible. ~I don’t mean this review in a negative or disrespectful way. We intentionally chose a more affordable hotel this time and probably just realised that we are used to a higher level of service and luxury from other all-inclusive resorts. For guests who don’t care as much about these things, this hotel could definitely be a good choice. ~Overall, our stay was okay. If you are looking for a pretty, quiet and clean hotel and don’t expect a lot of luxury, personal service or a huge all-inclusive selection, you could be very happy here. For us personally, it just wasn’t quite the standard we are used to from our previous holidays.

Great resort and the best entertainment team

Pretty little village for Cactus Beach. Not so much hustle and bustle, few children. Room small but nice & the staff also very friendly. Food was tasty, but very monotonous, always the same. Pool sunbeds were all "reserved" quite early, although it explicitly states that towels will be cleared from reserved sunbeds after 40 minutes - but that never happened. Because of this, you are almost forced to reserve sunbeds. We were very skeptical about the alcohol.. There was not much alcohol in the cocktails and the beer was also very mediocre. But all other drinks were good. Beach: The beach is beautiful, but a disaster for lying down. One sunbed after another and you hardly have any space. Sunbeds unfortunately have to be paid for separately, €20 per day - this adds up over time. Therefore we were mainly at the pool.