Minos Village

We arrived at 8 pm from our flight from the UK, we were told that there was a problem with our Studio (which we had booked). We were told we were being upgraded to an apartment but we would have to move out the day before our departure and go to another room for the final day! We only booked for 7 days. The apartment we had was appalling. The bathroom was so small we could hardly move, the shower had a shower curtain and the toilet was so close to the shower you could not move. The door to the bathroom could not fully open as the room was so small. I personally tripped going into the bathroom as the tiled shower surround was so close to the toilet it was difficult to not do so. On the Wednesday evening we had to pack all our belongings to move out the following morning and put our luggage in the secure room. Our new room would not be ready until later in the day, technically leaving us without accommodation. We arrived back at the hotel around 3 pm to be shown to our new room and the shock we had as the room was a Studio which we had booked was absolutely amazing. It had a lovely glass surround shower which was amazing, the bathroom was so much better. The TV was a super upgrade from the apartment. We were so upset as this is the room we booked and we were given a sub standard room for most of the holiday. We were not even allowed to keep the room for longer than 11 am the following day which was our departure. We had to unpack for our final evening, sort clothing out for the final day and going home clothes. Then we had to pack all our belongings again. Our age did not matter but being in our 70’s it was not the way to treat guests and the staff were not in any way bothered. We had a heated discussion in reception saying we had finally been given the room we booked and how upset we were but all of this was ignored. .

Had a lovely stay at Minos Vollage. The rooms were very spacious and spotless. Cleaned daily except Sunday. Short walk to the beach Lovely restaurants immediately to the right. Reception very helpful.

We visited Minos Village last week as a group of four adults, staying in two apartments that we had requested to be next door to each other. The hotel arranged this exactly as asked, which made our stay even more convenient. Both apartments were spotlessly clean, well maintained, and very comfortable. The entire property feels cared for, and the housekeeping standards were consistently excellent throughout our stay. The staff were exceptionally friendly, welcoming, and professional. Every interaction — whether at reception, around the pool, or in passing — was met with genuine warmth and helpfulness. They clearly take pride in the service they provide, and it made a real difference to our experience. Minos Village is a lovely place to stay: peaceful, well‑run, and perfectly located. We thoroughly enjoyed our time here and would not hesitate to return. Highly recommended.