Mythos Palace

I booked Mythos Palace because of all the wonderful reviews it has on here, but we were unfortunately disappointed. It certainly didn't live up to its 5 star status or the excellent reviews other people have left. We had a family suite with a sea view. The layout of the room meant the main bedroom felt dark & dingy. The bathroom was very tired & cleaning wasn't up to standard. Cleanliness throughout the hotel felt lacking, we never saw anyone cleaning in the communal areas, including the pool. The pool felt small for the size of the hotel, and although we could normally get sun loungers, the umbrellas were fixed to the floor which often meant we were completely without shade. Not ideal in August, especially with children. The lady who ran the kids club was really nice but, unfortunately, our child was the only young English child in the entire hotel making it difficult for them to make friends. The evening entertainment was dire (with the exception of the acrobats). The worst thing about the hotel was the food. I really can't understand the good reviews because it was not good at all. Chewy pork was a main staple of lunch and dinner EVERY day. We love Greek food but we didn't have one typically Greek meal in the entire week. Needless to say, we won't be returning & don't recommend.

Excellent hotel in many respects. Lovely rooms, very clean, good choice of food & very attentive staff who worked very hard. BUT jet2 customers beware you may be told your room is not ready due to an electrical problem but will be available the following day. However room is then not available until the 2nd day. Happened to us & 2 other couples with Jet2. Inconvenient & not what we paid for - living out of a suitcase

Mythos Palace Resort & Spa We spent a week at the Mythos. A bit far from the airport, is the trip worth the travel? Yes for the welcome, Veronika was top-notch at the front desk, she took all her time to explain the entire operation of the hotel to us, in perfect English, and that all the way to our rooms. It was super clear. Thank you. Yes and no for the pool. I find that one pool for a 5-star hotel is a bit small. But, the pool was never crowded, so there was always room for a lounge chair and, most importantly, no race for lounge chairs in the morning (except for the early-bird fanatics, there are always some). And a filtration problem to resolve, a negative point. Yes for the beach. Magnificent sandy beach, enough lounge chairs and umbrellas. And the sea, transparent and clean, a real pleasure. Yes for the staff. Always smiling, genuine smiles from all the staff. Special mention to Gabriela, her words in French, her availability to serve us for our breakfasts and dinners, but above all for her exceptional kindness. Thank you Gabriela. Special mention to Babis. Exceptional server at the central bar in the evening. Your smile, your advice, your presence made our evenings unforgettable moments, especially with the Rakomelo. Thank you Babis Yes for breakfast You have to be really picky not to appreciate it Yes and no for dinner The appetizers are a yes, it's wise to prepare the appetizers in small dishes, less waste, bravo The main courses, they lack a bit of finesse for a 5-star hotel, I'm not really for waiting in line like in a cafeteria. Yes for the desserts, always a choice Yes for the drinks I have never seen a wine list like yours, quite a strong point; thanks to you, I discovered the wonderful wines of Crete. Yes for the room Large, spacious, clean Upon our arrival, a bottle of wine was waiting for us and 2 water bottles as a gift to avoid consuming plastic. Yes for... The 5:00 PM waffles Waffles for those with a sweet tooth, so good, and popcorn to your heart's content. Yes and no for the shows There was some very good and some not so good The karaoke, meh, especially when it's the children singing. But the violins, the rock band, they were great. I loved Mythos Palace and its Zenitude. Area for improvement Departure remains like all hotels, very anonymous, even flavorless. Take the time to talk with your guests about their stay.