Nostos Hotel

Did not stay at the hotel but was in the city of Chania. Needed to go to the toilet and then several hotels nearby refused to let us borrow a toilet because we weren't staying at the hotel, so when we went into Nostos and asked if we could borrow the toilet, a gentleman showed us the toilet and was very nice. So this reception makes me recommend this Hotel. I will choose that instead of the others next time I come to Chania

Unfortunately our agency decided on this hotel thinking that, being located in the historic center, it would have the maximum comfort, but unfortunately it is the worst of the hotels where I have stayed in Greece during my countless trips to the islands. Old in all its features, countless ants in the bathroom, non-existent Wi-Fi in terms of strength, stairs to access the floors that were not a help with luggage. They said the breakfast was international but in reality it was non-existent: butter, slices of toasted bread, two mini bowls of jam (always the same ones), a bowl of yogurt, a slice of hypothetical cooked ham, and a slice of processed cheese. It is absolutely not a hotel to be classified as three stars (room cost € 140) but at most one. Therefore, all the information found in the description is not truthful. Avoid it.

I had travel difficulties resulting in my international flight being delayed significantly due to the pilot being grounded in a different city. This resulted in me missing my layover, having to deal with American Airlines all day to get a hotel room in my layover city, and arriving at the hotel a day late. Upon arrival I was told they cancelled my booking for a no show. They told me my room was still available and I had to pay for the room again. I told the front desk my situation and they blamed me completely and made me pay a second time. They never tried to contact me and I was under the impression that, if I didn’t cancel the room, it was mine for the period booked. I paid twice for the room although they still had it open when I arrived. Lovely hotel in a great location. Greedy ownership and awful business practice.