Sofia Hotel

We stay at this hotel everytime we are in Heraklion touring Crete. Nice hotel, perfect rooms and breakfast. Staff go out of their way to help you. This time we even discovered how easy and cheap it is to get a back into town and back even at night. Only cons are maybe the noise from airplanes above seeing it is so bear the airport (but that is also very convenient) and some noisy cleaning staff in the morning. We will go back

Soundproofing 0/10 (we heard a lot of noise from the street, also planes at very low altitude so a lot of noise every 5 minutes, even at night, the room doors slamming) The guests are disrespectful, the neighbors made noise all night despite my remarks, while we were getting up at 4 AM to go to the airport. Sleepless night for a family of 4 who came just for 1 "night" Welcome and friendliness 2/10, no questions or exchange of formalities or welcome, we asked for a glass of water upon arrival, (after 2.5 hours of driving, in the middle of a heatwave) there is a fountain next to the reception but the lady tells us it is reserved only for breakfast, and that if we are thirsty we need to go buy a bottle of water at the bar!! She didn't even give our children something to drink. Room cleanliness 8/10 Room comfort 3/10 very hard mattress, very small room, no welcome gift (coffee, soaps, tea.. nothing) Very small and unsecured parking, first come first served. To avoid!!

Nice hotel near the airport. Excellent breakfast. Beautiful pool and well-equipped rooms. I was not bothered by the noise of the airplanes mentioned in other reviews. It also has free parking, ideal for staying overnight if you arrive late in Crete. Great prices.