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Reviews from Guests

3.0/5

tripadvisor

313

Reviews

from real guests

SpyrosLalas

5

/

5

Completely renovated, with beautiful lean furniture, spacious rooms, very clean, Willing and courteous staff, Beautiful and spacious common areas. Breakfast with several options and Cretan products.

Tourist63030936702

4

/

5

We stayed at the Civitel Akali Hotel in Chania, Crete, for nearly three weeks and overall had a pleasant experience. The staff were incredibly friendly and attentive from check-in to check-out. Our clean room had a veranda overlooking the pool, a pretty restricted view to be fair, as adjacent buildings and trellises surround the pool. The hotel is well-equipped with amenities, including a mini fridge, kettle, and copious amounts of coffee and tea sachets. There was even an iron and an ironing board. The bed was comfortable and made up each morning by room service. WiFi was good and all-pervading around the hotel, including the pool area. The hotel's location is close to all useful services, including well-stocked supermarkets, laundrettes, and Western Union, for instance.   From website photos, there is a sparsely equipped gym, which we did not use, but we were by the small pool frequently, and it is fair to say that, because of the surrounding buildings, only selected parts of the pool enjoy sunshine. Most of the time, it is in shade, and we found ourselves chasing sunbeams along its edge every so often. It is also shallow and uninviting. Few guests spent time there. On the plus side, beach towels are provided for the sun beds. The beach is not too far away with pay-as-you-use sun beds and parasols. Hotel breakfast is an all-you-can-eat hot and cold buffet. However, the morning fry-ups proved too greasy for the wife. It also could have been a lot warmer. Initially, we stayed at the nearby Nefeli hotel for a night due to overbooking, and we found it had an edge on the Akali in terms of room spaciousness, food and an open-spaced flat roof perfect for sunbathing. Where the Akali excels is cleanliness and, above all, hospitable and courteous staff.  In conclusion, we recommend the Civitel Akali for anyone looking for a comfortable, convenient, and welcoming place to stay. Would we return? Yes, but we'd check the Nefeli first to see if it could accommodate us.

danya76

5

/

5

Very nice hotel, great location, 700 meters walk from the center of Chania, c.ca 10 minutes walk from the buses to / from the airport, 700 meters from the city beach. Breakfast was quite rich, both sweet and savoury. Clean and nice room, daily towel change. Very kind and efficient staff we had a problem with 'air conditioning and bathroom faucet, the problem was solved immediately. Special thanks to Lefteris, a very good person, very kind and caring. Recommended hotel

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi