Albatros

We recently stayed here for 10 nights. Overall, it was ok but just wanted to point out pros and cons below:- Pros - Friendly staff - Location is close to beach and nightlife (walking distance) Cons - This is advertised as a 5 star hotel……it isn’t! - On arrival/check in at 9pm we were shown to room which I could only describe as feeling like being in a prison cell! Shared balcony with next door, not private at all. On a busy road and was woken up by bin men, raucous late night party people. We spoke to reception next morning and after waiting around for a room we was given a better room but still not 5 star standard - Room on 3rd floor overlooking restaurant and pool area. So so noisy - woken up every morning by cleaners talking loudly moving around furniture from upstairs room plus general noisy people in corridor from 7am…don’t they realise people want to sleep!!!! - TV only had 1 English Channel and that was CNN news…..so just depressing to have on in background all the time. Why not have music and film channels as options?! I was unwell 1 day in bed and just wanted to watch something and couldn’t. Again not 5 star!! - Food was not great. Only had breakfast once. When I did eat dinner I opted for cold pasta as didn’t eat rabbit and pork (only meat options). Seemed to have same thing every night. We decided to eat late (9pm and restaurant closed at 9.30pm) and food was not being refreshed so lots of empty dishes. Even when I wanted to get an ice cream as dessert there was no ice cream left. The restaurant was extremely busy and didnt have the best vibe. The serving staff we had were always friendly but seemed quite stressed out being so busy, - Pool area ok but lots of loungers right next to each other. Food and drinks available to order with waitress service. You have to pay 5 euros per person to get a pool towel and can get changed daily in spa. You get deposit back. Again waitress service was also friendly when I got a drink but on 1 occasion I got told off for bringing back a bottle of water and some snacks from on site mini market to eat at pool. Others around me were doing exactly the same so not sure why I was picked out to be told off! I couldn’t find any signage to say only food/drinks from hotel to be consumed onsite. - Evening entertainment was ok - we only stayed to watch the Greek dancing for 30 mins one night and was good. It seemed like there was same entertainment on each night over summer season. Sorry to say but we won’t be coming back. This was 4th summer holiday in Hersonissos. Me and my boyfriend both agreed the other hotels we had stayed at (4 star) were better than this hotel. This hotel seemed to be a better option for families rather than couples.

This is the third time we have stayed at this hotel and it is always pleasant to spend one's vacation there. The hotel is very pleasant, close to the beach and the center, very well maintained, clean, and modern. The meals are varied and very good. The staff is exceptionally kind, including the wonderful Efi and Edison, Georgio, and all the others.... Highly recommended without hesitation!

everything was superlative! The staff was incredibly friendly, the food was very good, and the accommodation conditions were beyond expectations, impeccable cleanliness! I will definitely be back in the coming years!