Althea

Fantastic staff great rooms amazing food Just a perfect stay at a really lovely hotel

Beautiful and clean hotel. Staff very helpful and attentive. Good location for exploring the West side of Crete.

The hotel is a little secluded in a quiet neighborhood. There is not much to do in the area. The beach can be reached after about fifteen minutes of walking. A bus stop to Chania a 5-minute walk away. The hotel consists of bungalows set in a beautiful garden. There are two swimming pools and two children's pools. There is also a small shop. A second part of the hotel is located across the street. There are, outside a number of rooms, another swimming pool, conference room and spa. There is ample parking at the front and rear of the hotel. The reception is beautiful. Next to it are the lockers for the luggage (with combination lock). Personally, I think it's kind of small. A large suitcase cannot be put in, but for important luggage they are very handy. You can safely store them there. The hotel is wheelchair accessible, but for people with difficulty walking it is not recommended, given the slopes. Sun loungers are more than sufficient, but there could have been a few more umbrellas. At the main pool there is entertainment, but that is very limited, even in the evenings. At the second, somewhat quieter pool, "muzak" is played in the background from 10.30am. At all swimming pools you can take your own drinks from the vending machines. The quality is good. All cocktails must be asked by the bartender or woman and come from a mixing machine. I didn't think it was that special. The staff is very friendly and helpful. The restaurant is spacious, but sometimes you have to wait a bit for a place you are designated. I didn't like the restaurant that much. Everyone was getting mixed up there. It had something of a refectory. The choice of meals was wide. The food was certainly not bad, but in found it rather common. The desserts were almost always the same. You couldn't get an ice cream there. You had to go to the bar for that. Dress codes for the restaurant are not in place. Almost everyone walked there in shorts and slippers. The room door has yet to be opened with a key. An electronic lock would be more convenient. Our room was spacious and with good working air conditioning. There was also a free safe with a combination lock, but I have seen that there were people who had a safe with a key. There is little storage space for clothes. The bathroom was spacious. Towels are changed daily. The beds were good. Every day, except Sunday, the room is cleaned. Finally: one can rent a car at the reception at a favorable price and very good conditions. Is this hotel recommended? Sure, but not for people who like a lot of animation and want to stroll around shops and the beach. It's more for people who like a casual atmosphere.